Corporate Guest Services

We’re seeking an experienced Lead Office Services/Guest Services Associate to oversee daily office operations, hospitality/office services, and workplace experience. This role is considered a lead role due to the responsibility level of this position that ensures a professional, welcoming, and well-organized environment for employees and guests from. This job sits at the front desk, which means you are the first point of contact.

• Manage daily office operations, supplies, pantry, and facilities coordination
• Oversee front desk, concierge, and guest services
• Serve as the primary point of contact for office-related needs and issues
• Coordinate vendors, janitorial, maintenance, and catering services
• Support meetings, events, and conferences (room setup, catering, A/V)
• Deliver exceptional customer service and continuously improve office services

• 2–3 years of experience in office services, hospitality, or workplace operations
• Strong leadership, organization, and customer service skills
• Proficiency with Microsoft Office (Outlook, Excel, Word)
• Corporate polish and a positive, professional demeanor
• Ability to lift 50+ pounds
  
  Valid driver’s license and reliable transportation is preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Internal candidates only:
The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.