Sales and Catering Manager

Description

The Sales and Catering Manager targets and coordinates catering sales efforts for the hotel. The primary responsibility is developing existing business and soliciting new catering business through generating awareness, supporting, and enhancing event‑space sales initiatives that are compatible with LBA sales plans, strategies, and programs. This position will work in the Sales department but also partner with Food & Beverage to coordinate efforts related to event‑space as well as food and beverage.

Responsible for coordinating, supervising, and directing all aspects of the catering and banquet department while maintaining profitable operations and high quality products and service levels.

Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.

• Minimum of one year catering and/or event management experience.
• Previous hotel sales experience preferred as a sales coordinator, hotel operations, or equivalent work experience.
• Experience selling Marriott, Hilton, Best Western and IHG hotels
  -Hilton Focus Service, and/or Full Service (where applicable) and/or Extended Stay lodging, or tourism/hospitality industry.

• Must be able to perform major life activities:
  Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
• Must be able to see and hear.
• Must be able to speak and read English, the ability to communicate in another language may be helpful.

• Knowledge of the market area for the hotel preferred.
• Selling strategies for highest profit of product and services.
• Meeting room configurations and set ups for function space.
• Understanding of what competing hotels have to offer versus assigned hotel
• Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.

• Effective communication skills both written and verbal.
• Proficient written and verbal English
• Ability to sell services, close deals, and negotiate effectively with clients.
• Financial analysis skills to assess potential business opportunities and whether or not they contribute to the success of the business.
• Strong organizational and multitasking skills
• Creative and strategic skills.
• Relates well with others and is flexible to work with a team
• Analyze work for accuracy of self and others.
• Proficiency in Microsoft Outlook, Microsoft Word, Excel, PowerPoint. Experience working with customer relationship software like Delphi.fdc and/or STS preferred. Strong organization skills

• Committed to the company and the achievement of its goals.
• Ability to inspire confidence in and gain respect from superiors, peers, subordinates, industry partners and competitors.
• Combines a confident, self‑starting, high performance orientation with track record that reflects a “can do” attitude.
• Multi task, remain associate and guest service centric.
• Willing to perform other assigned duties that the individual is capable of carrying out.
• Identify upsell opportunities to achieve financial performance goals for banquets and events.