Manager, Data Acquisition and Integration

At SCP Health, what you do matters

As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.

Why you will love working here:

- Strong track record of providing excellent work/life balance.

- Comprehensive benefits package and competitive compensation.

- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.

RESPONSIBILITIES

• Lead end-to-end data acquisition and integration operations across 450+ healthcare facilities, covering new facility startups, EMR transitions, data feed expansions, and ongoing production support.
• Engage directly with client leadership, business development, and business operations leadership teams to communicate status, align priorities, and ensure data acquisition activities support organizational and client commitments.
• Serve as the primary point of contact for new technical initiatives requiring Data Acquisition involvement, including discovery, intake, requirements gathering, scope definition, and implementation planning.
• Provide day-to-day leadership and operational oversight to the Data Acquisition Engineering team, including mentoring, cross-training, workload management, and performance development.
• Coordinate cross-functional efforts across Operations, Engineering, Data Intelligence, vendors, and client stakeholders to deliver integrations on time and within scope.
• Oversee HL7, FHIR, API, and flat-file integration workflows, translating business and operational requirements into actionable implementation plans and technical deliverables.
• Manage vendor and external partner relationships to support data feed reliability, issue resolution, and new integration delivery across a large and distributed facility footprint.
• Own production support operations, including issue prioritization, escalation management, troubleshooting coordination, and cross-team communication during production-impacting events.
• Establish and maintain SOPs, implementation standards, support playbooks, and knowledge management materials to improve consistency, reduce dependency on tribal knowledge, and support team continuity.
• Monitor delivery performance, support volumes, and integration health to identify risks, recurring issues, and process improvement opportunities; provide regular status reporting to senior leadership.
• Drive operational maturity initiatives including workflow optimization, intake quality improvement, monitoring and observability capabilities, and long-term scalability of the Data Acquisition function.
• Support validation planning and operational readiness activities for new implementations, system transitions, enhancements, and production changes.
• Perform additional responsibilities as assigned.

EDUCATION

• Bachelor's degree from a four-year college or university, or an equivalent combination of education and experience required.
• Coursework or training in healthcare IT, project management, or data-related disciplines preferred.
• Continued professional development in product or program management, healthcare data interoperability, leadership, or operational excellence preferred.

WORK EXPERIENCE AND QUALIFICATIONS

• Minimum 5 years of experience in healthcare technology, healthcare data, integrations, interoperability, implementation delivery, or related data operations functions.
• Minimum 5 years of experience coordinating or leading cross-functional initiatives, implementations, operational support workflows, or technical delivery efforts.
• Experience managing high-volume or multi-source healthcare data integration environments, ideally across a large number of facilities, sites, or external partners.
• Demonstrated experience with healthcare data integration methods and formats including HL7, FHIR, APIs, flat files, and related interoperability workflows and exchange standards.
• Familiarity with EMR systems, healthcare source systems, interface teams, vendors, analytics consumers, and downstream reporting stakeholders.
• Strong understanding of implementation life cycles, production support processes, issue triage, validation coordination, and stakeholder management.
• Ability to translate business and operational requirements into clear technical context, implementation plans, and actionable delivery steps.
• Strong written and verbal communication skills, including the ability to prepare executive-level summaries, stakeholder updates, requirements documentation, and process materials.
• Demonstrated ability to lead through ambiguity, drive alignment across teams, and move work forward without always having direct authority…