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Program Manager

Job in Atlanta - Fulton County - GA Georgia - USA
Company: Compass
Full Time position
Listed on 2021-03-26
Job specializations:
  • Management
Job Description & How to Apply Below

At Compass You Will:

  • Lead adoption efforts for Compass Concierge nationally, including a national council of +20 FTEs who are dedicating 4-5 hours a week to supporting in-market adoption and agent education efforts
  • Define regional adoption playbook in partnership the regional Ops Leadership, Sales Managers, and local Concierge Council members
  • Own national adoption KPIs and work closely with the broader Concierge team including Analytics, CX, and Strategy to advocate for program improvements and new customer engagement strategies
  • Work with members of the Agent Growth team to test and scale new agent pilot programs
  • Develop resources, training materials, tools, and collateral for regional stakeholders and customers
  • What We're Looking For:

  • B.A. or B.S degree
  • 2-4 years of experience with start-up experience a plus
  • Experience working cross-functionally and/or cross-regionally with senior stakeholders to hit well-defined goals
  • Scrappy, highly proactive, and tenacious
  • Strong interpersonal skills and glass-half-full mentality
  • Polished visual, written, and oral presentation skills
  • At Compass, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.

    Do your best work, be your authentic self

    At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

    Position Requirements
    Less than 1 Year work experience
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