Security Shift Supervisor

Position Summary

The Security Shift Supervisor is responsible for the overall daily operation of the assigned site, including security operations, personnel supervision, customer service, safety compliance, and adherence to Post Orders and Standard Operating Procedures (SOPs). The supervisor must act quickly and effectively while maintaining professionalism and strong communication.

Requires advanced knowledge and practical experience with modern security systems, including CCTV surveillance systems, access control platforms, and security‑related technology tools used for monitoring, reporting, and incident response.

• Supervise and coordinate daily activities of security officers on assigned shift
• Monitor and operate CCTV systems and review surveillance footage when required
• Manage and control access control systems, including badge issuance, entry permissions, and visitor logs
• Ensure compliance with Post Orders, SOPs, and client‑specific security requirements
• Respond to incidents, emergencies, and disturbances with sound judgment and professionalism
• Conduct thorough and accurate incident and daily activity reports
• Provide strong leadership, guidance, and support to security personnel
• Deliver excellent customer service to client representatives, employees, and visitors
• Conduct patrols, inspections, and security checks of assigned areas
• Maintain situational awareness and make critical decisions under pressure

• Minimum 2+ years of supervisor or shift lead experience
• Prior experience in security, military, or law enforcement preferred
• Hands‑on experience with CCTV and access control systems required or strongly preferred
• Valid PERC Card required
• Strong understanding of security technology and ability to learn new systems quickly
• Excellent written and verbal communication skills
• Exceptional report writing and documentation skills
• Ability to analyze situations, solve problems, and make decisions under pressure
• Must be able to stand and walk for extended periods of time
• Must be available to work weekends and varied shifts
• Reliable transportation required

• Experience with integrated security management systems
• Strong leadership and team coordination abilities
• High level of professionalism and attention to detail

• High School diploma or equivalent

• PERC Card

• Affordable Care Act compliant Medical Benefits Program
• Dental Insurance Program
• Free Life Insurance
• Disability Insurance
• Paid Holidays
• Direct Deposit or Pay Cards
• Employee Incentives
• Employee of the Month Award
• Education Reimbursement
• Service Awards
• Employee Involvement Initiatives
• Management Mentoring and Support
• 401K program
• 401K/403b Plan, Educational Assistance

• Reports to Manager
• This is a full and part‑time position covering 2nd Shift, 3rd Shift, and Weekends

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions are invited to join our security team.

We are proud to be an Equal Opportunity Employer and supporter of our military veterans.