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Case Manager​/ICM

Job in Austell - Cobb County - GA Georgia - USA
Company: Cobb County Community Services Board
Full Time position
Listed on 2021-04-14
Job specializations:
  • Healthcare
  • Social Work
    Care Assistant
Job Description & How to Apply Below
Position:  Case Manager (ICM)
Hope – Empowerment – Purpose

Make a difference!

Cobb County Community Services Board offers a generous benefits package for full time employees, which includes employee Retirement Plan, Paid Holidays, Paid Time Off (PTO); Health, Dental, Vision, Legal, Short Term Disability, Long Term Disability, Critical Illness (AFLAC), Life Insurance, Flexible Spending Account and Dependent Care Account.

JOB TITLE: Case Manager                                                                 

PROGRAM: Intensive Case Management

FLSA STATUS:  Non-exempt

JOB SUMMARY:  Provides structured activities that promote socialization, recovery, wellness, self-advocacy, development of natural supports, and maintenance of community living skills. Intervene, stabilize and manage acute crisis situations as needed. Assists individuals in identifying strengths which aid and barriers that impede the recovery process. Ensure and provide high quality, compassionate, and ethical mental health services to improve program and organizational performance.


Meet weekly contact and productivity standards
Possess an understanding of recovery and psychosocial rehabilitation principles as defined by the Georgia Consumer Council and psychosocial rehabilitation principles published by USPRA and must possess the skills and ability to assist other individuals in their own recovery processes.
Attend treatment team meetings as directed by Program Supervisor.
Assist with service related compliance.
Assist in training co-staff in areas relating to service specialties as needed.
Maintain confidentiality for all indirect/direct service in accordance with agency policies and HIPPA policies.
Other responsibilities and tasks as may be assigned.


Knowledge of necessary appropriate boundaries for working with vulnerable populations
Knowledge of addictive diseases and/or mental health disorders and their impact on an individual's functioning
Understanding of recovery principals


Microsoft office
Excellent verbal and written communication skills
Exceptional time management skills and attention detail
Collaborative documentation


Prioritizing assignments to meet deadlines
Work independently as well as with a team
Provide structured activities that promote socialization, recovery, wellness, self-advocacy, development of natural supports, and maintenance of community living skills
Maintain timely documentation


Maintain Agency performance expectations 100% of the time. Provide a minimum of 1200 billable hours per year, complete all required documentation same day services are delivered/end of shift
Work variable evenings and weekends
Will monitor failed claims and failed activities
Provide and document a minimum of 6 out of clinic services per month 100% of the time.
Clients are provided a choice of activities 100% of the time.
Complete and provide quality, collaborative service documentation 100% of the time.
99% accurate on entering information in EMR.
100% of require trainings will be completed within specified time frames.


Exposure to hot, cold, wet, humid or windy conditions caused by weather while traveling from office to field visit.
Sit for long periods of time.
Bend or twist their body.
Occasional lifting up to ten lbs
Must be able to work in climate controlled environment

Requires interaction with co-workers, residents and vendors
Ability to climb up and down building stairs
Exposure unsanitary conditions at times
Contact with pets


Education –  Bachelor's in Human Services or related field
Licensure/Certification – N/A
Experience – Minimum 2 years of experience providing direct care to individuals in human services and documenting electronically
Other - Criminal background check clearance, official academic transcripts, valid driver's license/ screen, TB test


Education – Master's Degree in Human Services or related field
Licensure/Certification – NA
Experience – 3 years of experience providing direct care to individuals in Human Services and documenting electronically
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