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Mobile Tire Technician - JR

Job in Austin - Travis County - TX Texas - USA
Other locations:
Full Time position
Listed on 2021-03-06
Job specializations:
  • Automotive
    Automotive Mechanic, Automotive Technician, Entry Level Automotive, Auto Body, Tire Technician
Job Description & How to Apply Below
Position:  Mobile Tire Technician - Austin, TX - JR-40053405 opening at Goodyear Tire and Rubber Company
As a Mobile Tire Technician, you are always on the move, operating one of our on-the-go tire-installation service methods for guests. But your job goes beyond installing tires, you'll also be there to engage with guests and answer any questions they may have. No experience installing tires? No worries! We're happy to train you to become a part of our team and a driving force of the most innovative way to buy tires. 

 Responsibilities will include, but not be limited to: 

Performing basic tire services (e.g. mounting and balancing tires, tire repairs) using the Mobile Van in order to provide the easiest, most convenient experience possible. 
Safely driving the Mobile Van to and from all appointments and conduct proper safety checks when installing tires 
Delivering outstanding customer service by answering questions, explaining the installation process, while fully understanding the customer's needs. 
Ensuring guest satisfaction during each of the following interactions, check in, scheduling appointments, installation, and checking out guests. 
Demonstrating proficient knowledge of products and services including warranties, promotions and advertisements. 
Efficiently work with portable iOS and PC devices to manage workflow and complete appointments
When necessary, you may be asked to assist and fill-in for other members of  the Mobile Operations team.  
Performing a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.  
Basic Qualifications: 

Previous customer service experience is required. 
A valid driver's license  
You must be at least 18 years of age. 
No relocation is being offered for this position. 
Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future. 
Preferred Qualifications: 

Previous tire installation experience is preferred. 
A high school diploma/GED is preferred.
Position Skills and Requirements: 
Position Requirements
High School, 3 to 4 Years work experience
You know how to work with guests, and are able to provide top-of-the-line service in any scenario to our customers. 
You are able to work independently, staying on task and following schedules and meeting deadlines. 
You know how to clearly communicate with others to make every interaction with guests simple and informative. 
You're excellent at managing your time, but also can be flexible with it, because your schedule won't always be the same. 
This position requires the ability to read, understand, and follow all procedures and guidelines. 
Depending on location, our stores may be open 7 days a week from 7am-8pm, which may include working on weekends and some holidays. 
Contact Information
Contact Name: Goodyear Tire And Rubber Company
Contact Phone: 3128406174
Preferred method of contact: Email with CV via Application Box below.
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