Training Delivery Manager
Listed on 2026-05-20
-
Education / Teaching
Education Administration, Professional Development -
Management
Education Administration, Professional Development
Date:
May 4, 2026
Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.
Explore more details on the Benefits of Working at HHS webpage.
Functional
Title:
Training Delivery Manager
Job Title: Manager IV
Agency: Health & Human Services Comm
Department: Training Unit
Posting Number: 16612
Closing Date: 05/18/2026
Posting Audience: Internal and External
Occupational Category: Education Training and Library
Salary Range: $5,797.66 - $7,333.33
Pay Frequency: Monthly
Salary Group: TEXAS-B-25
Shift: Day
Telework: Eligible
Travel: Up to 10%
FLSA Exempt/Non-Exempt: Exempt
Full Time/Part Time: Full time
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
BriefJob Description
The Learning Resource Network (LRN) Training Delivery Manager works under the direction of the Learning and Development Director and performs highly complex managerial work by administering the daily operations and activities of the Training Delivery Team. Work involves establishing goals and objectives; developing guidelines, procedures, policies, rules, and regulations; developing schedules, prioritizing training delivery needs, and standards for achieving established goals;
coordinating and evaluating the ongoing delivery of training activities across the system; utilizing data-driven strategies to determine employee training; and developing dashboards/metrics to identify trends and effectiveness.
The training delivery manager works directly with the Learning and Development Director, Texas Health and Human Services (HHS) business owners, and stakeholders to deliver system-wide training initiatives, including manager training, professional development training for all employees, HHS systems training, legislatively mandated training, training as a result of an audit, and training identified as the result of a needs assessment.
The Training Delivery Manager is also responsible for managing planning, assigning, and supervising the work of a team of trainers.
Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.
Essential Job Functions (EJFs)- Manage the daily activities of the training team by coordinating, implementing, and providing ongoing delivery of training for HHS system employees; establish goals, objectives, and training plans that support overall team strategies for trainer development; plan, develop, and approve schedules, priorities, and standards for achieving goals, and conduct annual performance evaluations for program area employees. (20%)
- Develop and implement department guidelines, techniques, and standard processes for training coordination and delivery to ensure consistency within LRN policies and procedures and industry standards; ensure policy, procedures, and processes are accurately implemented; provide routine feedback; ensure instructor-led courses align with LRN Strategic Plan. (20%)
- Observe active training on a semi-annual basis for each course to ensure trainers follow curriculum and deliver content based on adult learning principles; implement trainer development plans; develop, review, and maintain fiscal year training calendar; maintain digital course catalog and coordinate implementation of new courses. (20%)
- Attend innovative and modern training workshops/conferences for professional development; implement internal training sessions on new techniques; conduct quarterly trainer sessions; collaborate stakeholders to introduce latest training techniques for career development in HHS. (20%)
- Evaluate the effectiveness of training programs using surveys, assessments, metric analysis, and feedback, implementing evaluation models such as Kirkpatrick, Kaufman, Anderson, and CIRO; review course evaluations…
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