ELearning and Evaluation Specialist

Career Opportunities: eLearning and Evaluation Specialist (16968)

Posting  – Posted – Health & Human Services Comm – Curriculum Dev & Training – Education Training and Library – Eligible for Telework – $3000 - $4999 per month.

The Texas Health and Human Services Commission (HHSC), Office of Learning and Professional Development in Access and Eligibility Services seeks a highly qualified candidate to serve as an eLearning and Evaluation Specialist (Program Specialist IV). This position performs highly complex (senior level) instructional design, eLearning development, evaluation, and reporting work in support of agency training and professional development initiatives. The role balances creation of high‑quality eLearning solutions with systematic evaluation and performance reporting to measure training effectiveness, learner outcomes, and program impact.

The position does not primarily facilitate instructor‑led training but may occasionally support train‑the‑trainer activities as needed.

Work involves research, analysis, instructional design, development, implementation, evaluation, and continuous improvement of web‑based and blended learning solutions using data‑informed decision‑making.

• Designs, develops, and maintains eLearning and web‑based training solutions, including instructional content, learning objectives, assessments, and supporting documentation, in alignment with adult learning principles and agency standards. 25%
• Evaluates training effectiveness and learner outcomes by collecting, analyzing, and interpreting qualitative and quantitative data, including feedback obtained through surveys or focus groups, to assess learning impact and performance improvement. Develops data visualizations, dashboards, and reports using Power BI or comparable tools to communicate training metrics, trends, and evaluation findings to leadership and stakeholders. 25%
• Performs complex training and performance analyses to identify learning needs, performance gaps, and appropriate instructional or non‑instructional solutions, including collecting input through methods such as document review, surveys, interviews, and focus groups. 10%
• Applies instructional design methodologies (e.g., ADDIE) to plan, coordinate, implement, and evaluate eLearning projects, including supporting implementation activities such as occasional train‑the‑trainer efforts to ensure consistent and accurate use of developed training materials. 10%
• Collaborates with internal stakeholders to coordinate project timelines, manage reviews, address changes in scope or content, and ensure timely delivery of instructional products. 10%
• Performs as part of a team by contributing to the formulation of short‑ and long‑term goals, departmental and work planning, and developing effective communication strategies and relationships with others. 10%
• Provides consultative support and technical guidance to program staff and subject matter experts related to eLearning design, evaluation strategies, learning technologies, and continuous improvement. 10%

Knowledge of: Instructional systems design (ISD) methodologies, adult learning principles for eLearning and web‑based training environments, training evaluation methods, performance measurement techniques, data analysis and data visualization concepts, learning management systems (LMS), eLearning development standards, and digital learning technologies.

Skill in: Conducting training needs analyses and performance analyses using methods such as document review, surveys, interviews, and focus groups; designing, developing, and maintaining eLearning and web‑based training products using authoring tools such as Articulate, Camtasia, or comparable platforms; evaluating training effectiveness and translating findings into actionable recommendations; analyzing and presenting training and performance data through dashboards, visualizations, and reports using Power BI or comparable tools;

preparing clear instructional documentation, evaluation summaries, and leadership‑level reports; managing multiple projects, setting priorities, coordinating timelines,…