Rental Technician

Overview

Ajax, an In-Situ® Inc. Company, is a leading manufacturer of innovative environmental and process water monitoring equipment that protects our global water resources. We develop industry-leading solutions with a focus on innovative design, user-friendliness, reliability, and superior manufacturing. This on-site role is based in Austin, TX.

As a member of the technical operations team, the Rental Technician plays a critical role in maintaining, calibrating, troubleshooting, and deploying environmental monitoring and industrial safety instrumentation. The ideal candidate will have a strong mechanical and electrical aptitude, a proactive mindset, and a commitment to excellence in customer service and technical support. This is an on-site position reporting in person to our Austin, TX location.

In-Situ places a high value on engagement in our community, environmental projects, employee wellness, and creating an open and fun work environment. Every member of our organization has an opportunity to succeed and make a significant impact.

• Install, calibrate, maintain, and troubleshoot a variety of environmental and gas detection instruments, in-house.
• Perform routine inspections and diagnostics on rental fleet equipment to ensure peak performance and compliance with manufacturer and safety standards.
• Prepare instruments for rental orders, including functional checks, firmware updates, cleanliness and performance verification.
• Assist with field service deployments, customer training, and onsite technical support.
• Maintain accurate service records and documentation for equipment maintenance, repairs, and calibrations.
• Collaborate with sales and operations teams to meet customer needs and respond to urgent requests.
• Support internal quality control processes and ensure that all outgoing equipment meets Ajax and In-Situ quality benchmarks.
• Participate in ongoing training and development for new technologies and instrumentation.
• Uphold company safety standards during all service procedures, both in the shop and on-site.

• Proficiency with diagnostic tools, calibration gases, and instrumentation software.
• Strong troubleshooting skills and the ability to work independently or as part of a team.
• Excellent organizational and communication skills.
• Ability to read and interpret technical manuals, wiring diagrams, and specifications.
• Customer-focused attitude with a commitment to high service standards.
• Valid driver’s license and clean driving record.

• Associate’s degree or technical certification in electronics, instrumentation, or related field preferred.
• Military technical training (e.g., avionics, electrical systems) may substitute for formal education.

• 1+ years of experience in instrumentation, calibration, or technical service preferred
• Experience with environmental monitoring, construction services, or industrial gas detection instruments is highly desirable.

• Lifting, bending, reaching, squatting, walking, sitting.
• Ability to lift up to 50 lbs.
• Comfortable using ladders, hand tools, and PPE.

• Health, Dental, and Vision Insurance.
• 401(k) matching.
• Short and Long-Term Disability.
• Group Life/AD&D Insurance.
• Employee Assistance Program.
• Will and Trust Preparation Services.
• Travel Assistance Services.
• 10 paid holidays per year (set by the company).
• 20 days of Flexible Time Off (FTO) accrued evenly throughout the year.

• Life, AD&D, Pet Insurance, Identity Theft Protection, Legal Services.
• Flexible Spending Account (FSA) for Dependent Care.
• Health Savings Account (HSA).
• Other supplemental options.

• Paid Parental Leave.
• Continuing Education Reimbursement.
• Dependent Care and Wellness Reimbursements.

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications,…