Network Systems Engineer

Responsibilities

• Design, implement, and maintain enterprise network infrastructure, ensuring high availability and performance.
• Configure and troubleshoot routing protocols such as BGP and EIGRP.
• Manage and maintain switching technologies, including STP, VLAN, and HSRP.
• Configure and support F5 LTM and GTM load balancers, including SSL certificate management.
• Perform hands‑on work on Cisco Catalyst and Nexus switches for deployment and troubleshooting.
• Diagnose and resolve complex network issues, ensuring minimal downtime and optimal performance.
• Manage DNS and DHCP services and perform related configuration and troubleshooting.
• Handle user tickets and provide timely support for network‑related incidents and service requests.
• Configure and support Aruba Wi‑Fi infrastructure, including access points and controllers.
• Receive shipments, keep track of inventory, install hardware, perform upgrades and routine break/fix tasks.
• Audit and maintain consistent rack layouts, RMA hardware and work with systems engineers to install hardware as part of Data Center Infrastructure management responsibilities.
• Perform installation and ensure effective layout of all tools in cabling industry per industry practices.
• Oversee capacity planning, perform power audits and ensure appropriate supply of power to all equipment.
• Collaborate with cross‑functional teams to support network and data center related initiatives and system integrations.
• Maintain service level standards by ensuring timely responses to stakeholder requests.
• Utilize knowledge and expertise to contribute to process improvement using Change and Incident Management Tools.
• Facilitate team knowledge assimilation, maintain process and procedure documentation, and respond to audits.
• Possess strong verbal and written communication skills for effective global team interaction.
• Work independently with minimal supervision, handle day‑to‑day activities with minimal instruction, and solve problems of diverse scope requiring thorough data evaluation.
• Demonstrate good judgment in selecting methods and techniques for obtaining solutions, using skills and experience to identify and resolve a wide range of issues practically and creatively.
• Assess and communicate risks based on complexity, resource availability, and timeline constraints.

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).
• 3–5 years of professional experience as a Network Engineer, Data Center administrator, or in a similar role.
• Routing and Switching fundamentals, knowledge of BGP, EIGRP, STP, VLAN, HSRP.
• Hands‑on experience with enterprise hardware Cisco Catalyst and Nexus switches.
• Basic understanding of F5 LTM/GTM and SSL certificate management.
• Strong network troubleshooting and problem‑solving skills.
• Working knowledge of DNS and DHCP administration.
• Experience in managing Aruba Wi‑Fi environments.
• Exposure and willingness to learn and support Data Center infrastructure management responsibilities including power & cooling, hardware rack and stack, structured cabling and best practices.
• Familiarity with IT service management tools and handling user tickets (e.g. Helix ITSM).
• Willingness to work in rotational shift and on‑call over weekends and off business hours.
• Experience with troubleshooting hardware with OEMs like HP, Cisco, Dell EMC, IBM, Hitachi, etc.
• Seasoned, experienced professional with full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative and practical ways.
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors; demonstrates good judgment in selecting methods and techniques for obtaining solutions; interacts with senior internal and external personnel.
• Normally receives little instruction on day‑to‑day work and general instructions on new assignments.
• Requires a minimum of 3 years of enterprise network experience in technical execution, operational reliability and foundational design exposure.
• Willingness to work in global support hours rotational shift (24x5) and be available on‑call.

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