IT Manager, Enterprise Applications & Systems

Job Details

Job Location:

Quarry Lake Headquarters - Austin, TX 78759

Job Category:
Information Technology

IT Manager, Enterprise Applications & Systems

• This position is hybrid‑remote and requires onsite work at our North Austin, TX headquarters with occasional travel to branch locations.

Velocity Credit Union is searching for an innovative and strategic technology leader to join our team as the leader of the Enterprise Applications & Systems team. In this pivotal role, you will oversee the systems that power our credit union, including our core processing platform, online account opening, loan origination, and automation tools. You will ensure these platforms work together seamlessly to deliver an exceptional experience for both members and staff.

You will also lead a talented team of application experts, manage vendor relationships, and guide the design and optimization of a modern, integrated technology ecosystem that supports growth, efficiency, and innovation across the organization.

The ideal candidate brings a strong background in banking or financial technology, with a deep understanding of both the business of banking and the technology that makes it possible. This is an opportunity to shape the technology foundation of one of Austin’s most trusted financial institutions. The right leader will be collaborative, forward‑thinking, and passionate about transforming complex systems into simple, effective solutions that enhance both member and employee experiences.

As the IT Manager, Enterprise Applications & Systems, you will lead a talented team of application administrators and specialists to keep our core and enterprise systems running seamlessly. This role owns the strategy behind how our platforms connect, ensuring that loan origination, account opening, and automation tools work together to deliver smooth experiences for members and staff. Collaboration will be key as this leader partners across departments to turn business needs into scalable technology solutions that support growth and efficiency.

The manager guides vendor relationships, oversees integrations, and drives innovation by identifying opportunities to streamline processes and improve performance. Most importantly, this role fosters a culture of accountability, teamwork, and continuous improvement that keeps Velocity moving forward.

• Bachelor’s degree in Computer Science, Information Systems, or related field preferred; equivalent education and experience accepted.
• Minimum of eight (8) years’ experience administering enterprise applications (core banking, origination systems, or related platforms) required.
• At least five (5) years of supervisory or leadership experience required.
• Experience managing application vendors, contracts, and SLAs.
• Strong expertise in enterprise application administration, governance, and integration.
• Excellent understanding of relational database theory, query languages, and reporting integrations.
• Working knowledge of networking protocols (TCP/IP, SMTP, SNMP), Windows operating systems, and application support.
• Understanding of security best practices, authentication protocols (MFA, SAML), and regulatory compliance.
• Excellent written and verbal team‑based communication skills.
• Ability to learn and understand business processes related to software application use, internal controls, security, and technology.
• Ability to exercise independent judgment to analyze and diagnose systems‑related problems and issues in industry‑specific applications.
• Ability to work in a fast‑paced environment with high attention to detail.
• Effective time management skills including prioritizing responsibilities and organizing work tasks.
• Ownership of the customer experience through issue resolution.
• Adaptable to a productive team environment where knowledge is shared, and feedback and coaching are welcomed.

This position offers competitive pay, great benefits including medical/dental/vision, 401(k) with matching, flexible spending accounts, a fun working environment and culture, generous paid time off, company‑paid life insurance and disability, referral bonuses, paid holidays, discounted gym membership, tuition reimbursement, training and ongoing coaching, opportunities for career growth, employee reward and recognition system, employee and family events, and more!

Velocity provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, genetics, sexual orientation, national origin, age, disability, or status as a covered veteran in accordance with applicable federal, state, and local laws.