HR Technical Analyst

Honor Vet Technologies is a veteran-owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline — it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you is headed and only reach out when we genuinely believe there's a fit worth exploring.

Position Details

Title:

Senior CAPPS HR Technical Analyst

Location:

Remote
Duration:
Long Term

Employment Type:

Contract

Key Responsibilities
1. CAPPS Recruit – Primary Technical Support

• Provide primary technical support for CAPPS Recruit including creating, configuring, testing, and supporting all technical requests
• Collaborate with software publishers and CPA's Managed Services vendor to ensure system performance, reliability, continuous improvement, and innovation
• Lead the transition of CPA's CAPPS Central Recruit application from Oracle Taleo Talent Acquisition Suite (SaaS) to Oracle People Soft Recruit including Talent Acquisition Manager and Candidate Gateway (TAM/CG) — extensive working knowledge of both products is required
• Ensure CAPPS HR/Payroll Requirements, Procedures, Development, and Testing from the Managed Services vendor meet written procedures, coding standards, and the CAPPS System Development Lifecycle

• Ensure all digital products and content meet WCAG 2.1 accessibility standards, maintaining perceivable, operable, understandable, and robust experiences for all users
• Regularly review content for compliance and implement updates or remediation whenever accessibility issues are identified

• Analyze business processes and current system workflows to assess ERP design fit
• Review functional designs, specs, and integration documents to identify technical gaps
• Evaluate upstream/downstream dependencies to ensure architectural alignment
• Prepare technical scenarios and test cases to validate system behavior
• Assess designs for performance, security, scalability, and data quality impacts
• Provide concise technical feedback during design walks, highlighting risks and dependencies
• Support design reviews to ensure accuracy and readiness for development and testing
• Review developed code for compliance with CPA-defined requirements and validate code comparisons prior to migration

• Quickly learn and adapt ADDA to interface with agency-specific tools such as Tableau, Power BI, Oracle SQL Developer, and others as introduced
• Collaborate with CAPPS analysts, Managed Services resources, CPA IT resources, and potentially 100+ agency resources
• Offer specific, actionable recommendations to accommodate agency-specific requirements within CPA standards

• Provide Level 2 Service Desk duties including ticket handling for complex issues, in-depth troubleshooting, well-documented analysis, and basic configurations
• Work agency-submitted tickets relating to interfaces, configurations, SAML connectivity, and all related technical tasks across all agencies
• Work all CAPPS IT-related tickets relating to IP Whitelisting, CPA EFT server connectivity, agency transfer files, batch failures, and all related technical tasks
• Perform all work in accordance with ITIL principles and practices for IT service management (ITSM) and IT asset management (ITAM)

• Plan, design, develop, implement, support, and maintain IT security measures to safeguard system information
• Participate in annual SOC-1 attestation audits ensuring accuracy and security of all CAPPS information
• Ensure all enhancements, process changes, or system fixes consider security, availability, processing integrity, confidentiality, and privacy
• Participate in Disaster Recovery and Upgrade Testing activities
• Perform all duties following CPA's processes, policies, and procedures within project scope and on schedule

• 10 Years – Texas public sector experience, directly working for or supporting a Texas state government agency
• 10 Years – Experience performing…