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Customer Services Administrator

Job in Aylesford - England - UK
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Company: CV-Library
Full Time position
Listed on 2021-05-08
Salary 20000 GBP Yearly GBP 20000 YEAR
Job specializations:
  • Administrative/Clerical
    Admin Assistant, Clerical, Office Administration
  • Customer Service/Help Desk
Job Description & How to Apply Below
Client Services Administrator
£20-21k

Mid-Kent based company but this is a predominantly work from home role!

9am-5.30pm Monday to Friday

My client is an established privately owned business based on the outskirts of Maidstone, but with other offices further afield, seeking a driven and capable Customer Service Administrator to join them on a full time permanent basis.
The main duties of this varied role include:

Dealing with large volumes of calls, emails, enquiries and complaints
Meeting SLAs
Working collaboratively as a team
Ensuring the highest possible customer service at all times
General administration
Dealing with invoicing and billing enquiries
Problem solving
Dealing with suppliers
Making tea and coffee, ad-hoc duties as required The successful candidate will:

Be super organised with the ability to multi-task
Have exceptional interpersonal skills
Enjoy customer service and have the ability to develop good professional relationships
Have a meticulous attention to detail combined with high standards professionally and personally
Be proficient using Word, Excel and Outlook - must be able to do basic formulas as a minimum on Excel
Enjoy working in a fast paced environment
Have experience working to deadlines and have the drive to achieve targets
Be polished, professional and customer facing
Be resilient and unafraid of a challenge!

This is a fantastic opportunity to join a company who offer a stable and secure career in the long term,as well as the opportunity to work from home!
If you feel you meet the above criteria, please apply online for immediate consideration!

This role is being handled by Emily Powell, Head of Business Support for Pearson Whiffin Recruitment
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
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