Remote Customer Service Bachelor's Degree Jobs

Skills Needed: Key Requirements:

Know how to set up and manage Active Directory Federation Services and Single Sign-On (SSO).
Comfortable with setting up DNS hierarchies for a variety of internal and external databases, focusing on mapping domain names to Internet resources by designated authoritative name servers for each domain.
Know how to deploy and manage Office 365 Directory Synchronization (DirSync) to synchronize accounts between on-premises directories and Azure Active Directory tenants with Office 365.
Have experience with setting up secure Active Directory Federation Services (ADFS).
Experience with Microsoft Azure on the development capabilities, familiarity with connecting internal applications, and the ability to customize the framework to an organization’s liking.
Know how to set up and manage mobile access for Office 365 users.
Knowledge of setting up Windows PowerShell, Microsoft’s task automation and configuration management system.
Have knowledge of SharePoint Administration including OneDrive Sync Troubleshooting, SharePoint and MS Teams Setup, and able to analyze current environments, construct and document a SharePoint solution, and appropriately move and tag documents to the correct areas of the new SharePoint Library.
Strong understanding of day-to-day functionality in Microsoft services like OneDrive, MS Teams, MS Planer, PowerApps, Power BI, Exchange, and Active Directory.
Should know the ins and outs of the various migration methods involving Office 365. These include hybrid configuration.

Skills Needed: This project requires:
- Customer support experience in a fast-paced environment
 - Great Swedish and English communication skills, both written and oral
 - Should love making customers happy!
 - Should have the ability to assess each customer’s issues
 - Knows how to deal with difficult customers/clients
 - Has good analytical and problem-solving skills
 - Has good accurate records keeping
 - Must be a good team player
 - Can work with minimal supervision
 - Ability to prioritize and multitask
 - Knowledge of Domains, SEO and Analytics is a plus!
 - Must be able to work remotely and full-time (at least 40 hours per week)

Skills Needed: Mandatory requirements:

- Have 85% English level or higher.

- Have (or be able to obtain) High Speed Internet (1 Mbps upload / 2Mbps dowload or better)

- Have a laptop or computer, and headset.

- Have (or be able to attain) another means of communication (personal landline or cell phone, for emergency purposes).

Skills Needed: #Google Sheets
#Zoom or Anydesk
#Software, APP knowledge
#Customer Service
#Relationship building
#Good communication skills

Skills Needed: Minimum Diploma or Degree
Native written and verbal communication skills
Previous call centre experiences (a plus but not required)
Willing to learn and passionate about customers
Computer literate - good understanding of Microsoft Windows and Microsoft Office or equivalent