Field Solutions Engineer

At Miovision, we’re unlocking transportation networks that move you. Our vision and mission is to enable smart, fast, safe communities that simply flow, as we drive the Intelligent Mobility Revolution. Backed by the world’s most advanced traffic AI, Miovision’s innovations in traffic signal planning and operations are making it possible for cities to improve the transportation experience for drivers, cyclists and pedestrians.

Our values drive us. They’re at the core of everything we do. If they align with yours, proceed through the GREEN light!

• All in to win:
  We're driven by a winning mindset, approaching every challenge with intensity, clarity, and speed.
• One Miovision:
  We succeed as one team, uniting diverse talents, building on trust, and putting our shared mission before ego.
• Be better every day:
  We're committed to continuous growth, staying curious, building mastery, and embracing challenges as learning opportunities.
• Make it happen:
  We are proactive and results-driven, taking ownership, acting with urgency, and focusing on solutions that deliver real impact.
• Earn the customer:
  We are deeply customer-centric, focused on earning our customers' partnership every day by delivering exceptional experiences that drive their success.

The Field Solutions Engineer (FSE) is a trusted technical expert who plays a pivotal role in the sales process, driving the growth and adoption of Miovision’s Intelligent Transportation System (ITS) solutions. These solutions include advanced traffic signal control, AI-powered video detection, connected vehicle applications, and cloud-based emergency vehicle preemption and priority systems. By bridging the gap between technical capabilities and customer needs, the FSE helps ensure agencies realize the full value of Miovision’s innovative transportation technologies.

As a technical industry expert, the FSE integrates into the daily operation of the agency to support complex proof of concepts and ongoing initiatives to maximize product output and value. The FSE helps ensure Miovision always gets the green light by driving continuous value and product adoption that ultimately drives intersection network and software growth.

You will support the Mid-Atlantic territory including Maryland, Virginia, North Carolina, South Carolina, Georgia, Tennessee, Kentucky, and West Virginia.

• Technical Consultancy:
  Audit the customer’s current ecosystem to identify and document gaps as well as an action plan/recommendations to move them from their current state to the desired outcome. Document product/feature needs for product design prioritization.
• Solution Scoping and Design:
  Support solution design, technical documentation and the implementation plan of current and potential future integrations, collaborating across departments and project teams to successful implementation.
• Pilots and Product Demonstrations:
  Design and manage all product demos, pilot installations, and proof-of-value initiatives.
• Product Approval and Specifications:
  Partner with the APL team to secure product approvals in your territory and work with customers and prospects to update their ITS specifications to incorporate Miovision's Master Specification.
• Complex Issue Resolution:
  Troubleshoot any complex product issue that could result in preventing a purchase, delayed renewals or potential for churn. Support ongoing operational issues as well as product deficiencies that may come up.
• Proof of Value Documentation:
  Deliver on and document proof of value as per the account plan.
• AI Integration & Utilization:
  Leverage AI and LLMs to augment both productivity and the customer experience.
• Represent Miovision:
  Represent Miovision at industry events, and on-site with clients (travel up to 50%).

• Traffic and Infrastructure Fluency:
  Deep expertise in hardware and software traffic solutions, with the hands‑on confidence to work directly within a city’s physical traffic infrastructure.
• Communication
  
  Skills:
  
  Exceptional ability to make complex technical concepts digestible for both executive decision‑makers and field engineers.
• Pilot and Value Management:
  Proven track record…