GTM Revenue Operations Engineer

Location

San Francisco, CA - Hybrid;
New York, NY - Remote

Full time

Hybrid

Go to Market, Sales

• San Francisco, CA: $150K – $217K
  • Offers Equity
  • Offers Bonus

Harmonic Security lets teams adopt AI tools safely by protecting sensitive data in real time with minimal effort. It gives enterprises full control and stops leaks so that their teams can innovate confidently.

We are led by cybersecurity experts and backed by top investors including N47, Ten Eleven Ventures, and In-Q-Tel.

Harmonic exists to help enterprises adopt AI safely and  hold ourselves to the same standard. Everyone at Harmonic actively uses AI tools to do their best work, from research and writing to building processes and automating workflows. We expect every new hire to bring curiosity about AI and a willingness to use it to work smarter, faster, and more creatively. For some roles, that means tinkering and staying open to new tools.

For others, it means building entirely new systems with AI at the core. We'll be clear about what we expect for each role, and we'll give you the tools and support to get there.

You will report to the VP GTM Strategy and Operations and work closely with sales leadership, customer success, tech ops, and finance. This is a highly cross-functional role where you will sit at the intersection of revenue operations and systems engineering. You will build clean, automated, scalable infrastructure that our reps, leaders, and board depend on. You will not just configure tools.

You will architect them, integrate them, and write the code that makes them work together.

This is an AI-first builder role. We're not looking for someone to maintain existing systems, we're looking for someone who sees inefficiencies across the GTM motion and instinctively starts figuring out how to fix them using AI and automation.

You'll own the design and buildout of the systems, automations, and internal tools that make our go-to-market teams more effective. That means everything from Hub Spot architecture and lead routing to AI-powered agents that handle research, enrichment, and meeting prep. If your instinct when you see a manual process is to reach for Claude, Clay, or similar before a spreadsheet, you'll thrive here.

This role sits at a critical inflection point. Harmonic is scaling its GTM engine, and the systems you build will define how we operate for years to come.

• Build and maintain signal-based outbound systems in Clay and Instantly: enrollment triggers, enrichment pipelines, and sequence logic that run without manual intervention.
• Design AI-powered workflows that surface deal context, buying signals, renewal alerts, and next-best actions to reps automatically.
• Apply LLMs to tasks like account research, Q  prep, deal briefings, onboarding documentation, and data normalization, wherever reliable automation can replace manual effort.
• Run structured experiments: define the hypothesis, instrument the measurement, ship the test, and scale what moves pipeline.

• Serve as primary Hub Spot administrator and architect: own the data model, custom objects, associations, lifecycle stages, deal pipelines, user permissions, and the full integration layer.
• Design and build integrations across the GTM stack using APIs, webhooks, and iPaaS tools, ensuring clean, reliable data flows between Hub Spot, Gong, Zoom Info, Clay, Octav, Revenue Hero, Instantly, and Notion.
• Write custom scripts (python is a plus) to automate data transforms, enrichment pipelines, CRM hygiene routines, and reporting workflows that cannot be handled by no-code tools alone.
• Build and own a real-time analytics layer covering funnel conversion, pipeline coverage, win rates, deal velocity, rep productivity, and attainment, surfaced in dashboards for leadership and board reporting.
• Evaluate new tooling rigorously: build a business case, run a structured pilot, instrument impact measurement, and deprecate what does not earn its place in the stack.