DevOps Engineer​/Senior - R&D

Location: Bengaluru

Be part of something revolutionary
At o9 Solutions, our mission is clear: be the Most Valuable Platform (MVP) for enterprises. With our AI-driven platform — the o9 Digital Brain — we integrate global enterprises’ siloed planning capabilities, helping them capture millions and, in some cases, billions of dollars in value leakage. But our impact doesn’t stop there. Businesses that plan better and faster also reduce waste, which drives better outcomes for the planet, too.

We're on the lookout for the brightest, most committed individuals to join us on our mission. Along the journey, we’ll provide you with a nurturing environment where you can be part of something truly extraordinary and make a real difference for companies and the planet .

Role :
Dev Ops Engineer / Senior - R&D
Work Mode:  Regular (Tue - Sat) or( Sun - Thur)

Location:

Bangalore, Hybrid

About the role...
The SRE professional will have the opportunity to work for an AI-based Unicorn which is recognized as one of the fastest-growing companies on the Inc. 5000 list.  This role will provide you opportunity to deploy, maintain and support the o9 Digital Brain Platform  across the world on AWS, AZURE, GCP &;
Samsung Cloud utilizing state of the art CI/CD tools. This role will empower you to continuously challenge the status quo and implement the great ideas you may have to create value for o9 clients.

"This role is highly technical and requires  hands-on  work for  end to end infrastructure   maintenance , focusing primarily on  deployments, provisioning, upgrades, resizing, migrations , vulnerability fixes, security bug fixes, and patching at the infrastructure level.
Also this role  focuses on support  as well acting as the front-line gateway for infrastructure operations. This involves  resolving tickets  within SLA/SLO using Zendesk, prioritizing ticket closure, and conducting weekly analysis of recurring issues to drive permanent fixes through automation and SOPs, thereby reducing overall ticket volume. This role expects  customer-facing interaction  and focuses on internal and  on-prem infrastructure support ".

This team  primarily handles automation, support and upgrades  on  weekends , specifically Saturdays or Sundays. The team operates in shifts covering either Tuesday to Saturday or Sunday to Thursday to support weekend upgrades.

What you will do in this role:
Deploy, maintain and support o9 digital Brain SaaS environments on all major clouds
Monitor availability and maintain system in good health
Build software and systems to manage platform infrastructure and applications
Improve reliability, quality, cost, and time-to-deploy, and time-to-upgrade
Monitor, measure and optimize system performance
Provide on-call support on rotation basis
Ability and flexibility to work with teams globally, across the time zones

What you’ll have...
Education :
Bachelor’s degree in computer science, Software Engineering, Information Technology, Industrial Engineering, Engineering Management
Cloud  (at least one) and  Kubernetes  administration certification
Experience :  5-9 years in a Dev Ops / SRE role , deploying and maintaining applications, performance tuning, conducting application upgrades, patches, and supporting continuous integration and deployment tooling
4 + years of experience deploying and maintaining applications in any  one of the clouds (AWS, AZURE, GCP)

Experience with  Dockers  or similar and experience with  Kubernetes  or similar

Skills:

Ability to debug issues and solve problems
Working knowledge with  Jenkins, Ansible, Terraform, ArgoCD
experience with any one of the scripting language (Bash, shell, Powershell or  Python  etc)
Working knowledge of  Linux  and  Windows  operating systems

Experience with customer-facing interactions and the ability to work independently with limited guidance
You'll be working in the shifts:  Regular (Tue - Sat) or (Sun - Thur);
Hybrid
Primary Skill: strong in operating system concepts, Linux and troubleshooting.
Secondary Skill:
Automation and cloud (Hands on with k8, cloud & python)
Characteristics:
Passion to learn and adapt to new technology
We really value team spirit:
Transparency and frequent communication is key.…