Assistant Community Manager

Location: Bengaluru

Job Description

The position is all about working closely with CM and/or ACM for execution and completion of routine operational tasks. The candidate will Focus on Client Handling, in all aspects, understanding Standard Operating Procedures.

Roles & Responsibilities

Profit Center Team-Mate
ASRand margin analysis
Expense Control
Collections
Renewals
Vendor management
Retail Management

Build and expand community
Execute Business Specific Events within standard horizons
Client satisfaction and service delivery which lead to:
Above target CSAT score
Every member being a Brand Ambassador for AWFIS

Training and People development
Participate in training, development and refresher schedules
Skills and Knowledge Review every Quarter
Standard Procedures understanding and execution in close association with Senior Team Mate.

Vendor Management
a. Conformance to Purchase-to-Pay process
Facilities Management
Upkeep of the Centre
Daily Readiness of Centre
Closure of Repair & Maintenance Tasks
Adherence to Compliances & Protocols
Understanding and execution in close association with Senior Team Mate - Environmental-Socio-Governance nuances
Lead the CSR initiative for Center in the vicinity
Active Participation in all company driven ideas and initiatives
Team Player
a. Collaborate within

Team & other stakeholders for enhanced learning& execution

Role of AWFIS for preparea new Team Member:
AWFIS SOP and Guidelines induction will be imparted and material shared
Training on business specific

SOPs and Background (eg. Collections, renewals)
Share updated design and layout specs and training on Centre layout
Induction session in relevant Verticals of AWFIS
Scheduled Exposure to all sub groups withinthe Department to understand the key focus areas of Operations Department.
Pre-Opening Process and Guidelines

We are looking for Candidates with:
Exemplary Customer Service and Customer Handling skills and record
An extrovert personality
Aware and with keen interest in current affairs
Inherent Team playing skills
Ambition and drive to demonstrate continuous upgradation in skills and knowledge
Enthusiasm and demonstrating noticeable participation
Keento Details
Ability to Demonstrate consistency in execution of Standard Procedures
Witha hunger to grow with a 2 year focus on managing additional/ increased responsibility
Excellent communication & interpersonal skills

Eligibility:
Minimum experience of 1-3 years.
Musthave worked at a Revenue Centre in the last 1 year.
Excellent communications skills
Graduate in any stream,