Part-Time Guest Services Representative

Location: Innisfil

Enhance guest experiences as a Part-Time Guest Services Representative at Gateway Casinos. Your friendly demeanor and customer service skills will ensure every visitor leaves satisfied.

At Gateway Casinos, we seek a guest whisperer who thrives in busy environments while maintaining a calm and positive attitude. This role requires over one year of relevant experience along with exceptional interpersonal and organizational skills. You will engage with guests, manage inquiries, and provide insights into events and loyalty programs.

Key Responsibilities:

• Meet and assist guests with inquiries

• Provide details about events and promotions

• Enroll customers in the loyalty program

• Implement promotional events and entertainment initiatives

Requirements:

• Minimum one year in a customer service role

• Proven high level of customer service

• Strong organizational and communication skills

• Ability to manage multiple tasks efficiently

• Must obtain provincial gaming registration

Join Gateway Casinos and enhance your guest service career in a supportive and dynamic team environment.
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