×
Register Here to Apply for Jobs or Post Jobs. X

Delivery Support Advisor

Job in Barton-upon-Humber, Lincolnshire, DN18, England, UK
Listing for: Wren Kitchens
Full Time position
Listed on 2026-06-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

About The Role

We are now seeking a Delivery Support Advisor to ensure that our customers receive their kitchens with a smooth delivery process, identifying and resolving any issues along the way.

What Wren offer:
  • Life Assurance after 2 years' service
  • Access to Benenden health and discount platform after 1 years of continuous service
  • Personalised progression plan with clear career opportunities
  • Individual training budget for personal development
  • EE discount
  • Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service
  • Eye Care Vouchers
  • Refer a Friend Scheme
  • Free onsite gym
Main Responsibilities
  • Handle customer, showroom, and internal queries via phone, email, and live chat
  • Meet personal and team goals set by management
  • Manage open orders for multiple showrooms
  • Ensure timely and accurate delivery for all customers
  • Work both independently and as part of a team to meet targets
  • Monitor showroom compliance and report any concerns
  • Take ownership of issues and resolve queries efficiently
  • Deliver exceptional service with a proactive, solutions-focused attitude
  • Flag and report any process issues that impact the customer experience
  • Ensure compliance with Health and Safety policies and procedures as outlined in the Integrated Management System (IMS) Responsibilities document
Desired Skills and Knowledge
  • GCSE Grade C/4 or above in English & Maths
  • Confident communicator, both written and verbal
  • Strong IT and Microsoft Office skills
  • Customer service experience preferred
  • Able to work independently and collaboratively
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary