Patient Pathway Administrator

Patient Pathway Administrator – Oncology & Haematology

We are seeking a motivated and detail-focused Patient Pathway Administrator to join our Oncology and Haematology team and play a vital role in supporting high-quality patient care. The closing date is 07 May 2026.

In this busy and rewarding position, you will provide a comprehensive administrative service, working closely with the administration team, reception and booking teams, consultants and clinicians. You will help ensure patient pathways run smoothly and efficiently, supporting timely access to care.

Working collaboratively with clerical colleagues, you will act as a central point of communication for patients and staff, responding to queries, coordinating information and helping to deliver a positive patient experience at every stage of their journey.

• Provide a complete medical administrative service, including typing clinic letters, managing incoming and outgoing correspondence, scanning and uploading documentation to electronic patient records, and responding to telephone and email enquiries.
• Scan and upload clinical information as directed to ensure patient electronic medical records are kept up to date.
• Liaise with the multidisciplinary team to provide a quality service for patients.
• Work as part of a team to deliver safe patient care.
• Make best use of information technology, be proactive and flexible with evolving technology.
• Use the digital dictation system to produce clinic letters; a minimum typing speed of 45 wpm is desirable.
• Maintain a high standard of written and spoken English.
• Be flexible to the needs of the department, ensuring cover and smooth operation in liaison with the Patient Pathway Manager.
• Maintain a tidy office/working environment.

• GCSE, O‑Level or equivalent.
• Demonstrable typing experience through qualification or work experience.

• Experience and knowledge of office and administrative processes.
• Understanding of RTT and patient pathway.
• Understanding of healthcare processes.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check for any previous criminal convictions.