Antenatal Clinic Administrator

Royal United Hospitals Bath NHS Foundation Trust

The closing date is 17 June 2026

Are you an experienced Administrator looking for a role where you can truly make a difference?

Join our dedicated Maternity Services team at the Royal United Hospitals Bath and play a vital part in supporting families during some of the most important moments of their lives.

We are looking for a proactive and organised individual to provide high‑quality administrative support to our Antenatal Midwifery Teams. In this varied and rewarding role, you'll help ensure the smooth running of our service by coordinating appointments, maintaining accurate records, supporting patient queries, and working closely with midwives, clinicians and wider multidisciplinary teams.

You'll be supporting a range of specialist pathways, Diabetes Perinatal Mental Health and Multiple Births – each dedicated to providing personalised, compassionate care to women and families.

Flexibility is key, and you may be required to work across different areas of the service to meet operational needs.

If you're a confident communicator with a friendly, approachable manner and a genuine passion for supporting high‑quality patient care, we'd love to hear from you.

Reception and Clerical Support

Provide an efficient, professional reception service that instils confidence in patients and relatives.

Act as a point of contact for staff and patients, offering a courteous telephone and face‑to‑face service.

Communication and Patient Support

Provide clear, relevant information to women and their relatives.

Telephone and Messaging

Answer telephone enquiries.

Liaison and Coordination

Communicate effectively with Midwifery teams.

Administrative Tasks and Workload Management

• Photocopying and ordering supplies

• GCSE English and Maths (or equivalent)

• Previous customer focused environment.
• Previous experience of working in an office environment.
• Ability to basic functions of Microsoft Office effectively – Word, Outlook
• The ability to communicate effectively verbally and in writing to patients and staff at a range of levels, including on the telephone.
• Knowledge of medical terminology.
• Previous experience of working in the NHS or similar health care setting (patient/customer focused environment).
• Knowledge of and previous experience of using Milennium.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Royal United Hospitals Bath NHS Foundation Trust