District Maintenance Technician

District Maintenance Technician

Full Time, Salary

Job Family: HQ Support

Location:
Beaumont (4191 N Dowlen Rd, Beaumont, TX 77706), Port Arthur (3100 FM 365 Port Arthur, TX 77642)

Reports to:
Area Maintenance Manager

Looking for a district maintenance technician who will be responsible for providing a high quality of service to assigned locations and fast solutions to a wide range of facility and equipment maintenance needs at Crunch Fitness – Undefeated Tribe.

The district technician is a task-oriented individual who appreciates high standards of excellence and is committed to maintaining a clean, crisp, and inviting environment. The district technician is expected to perform regular maintenance duties necessary to maintain the functionality and condition of all fitness equipment, amenities, and overall appearance of assigned clubs. Oversight for 3rd Party vendors, to include specialty work, emergency resolution, and scheduled maintenance support.

• Clubs consistently score 95%+ on member experience audits with zero safety or equipment downtime issues reported.
• Work orders achieve ≤4‑day average closure rate, with first action ≤24 hours and significant progress (complete/parts ordered/vendor scheduled) by 36 hours.
• Parts inventory is 100% accurate and optimized across assigned clubs, minimizing excess stock and emergency orders.
• 3rd‑party vendors deliver 90%+ first‑time fix rates, with all service calls properly evaluated and documented.
• Club management independently handles 80%+ of Level 1 repairs after training, reducing escalation tickets by 50%.
• Preventative maintenance fully tracked and completed per manufacturer schedules, preventing 95% of potential breakdowns.
• Daily end‑of‑day reports and weekly visit schedules 100% on time, positioning you as the go‑to field operations partner.

You excel at forward‑thinking and taking initiative to achieve your goals. To feel fulfilled, you need autonomy to drive change and embrace independence. You are process‑oriented and skilled at establishing systems for control and proper execution, but prefer not to maintain these systems once created, instead moving on to the next major project. You are more of a leader than a team player, engaging with your team for solutions while withdrawing from overly social or political conversations.

You hold yourself and direct reports to high standards, becoming critical when work does not meet expectations. You are thoughtful in your actions but also quick to act and impatient.

• Perform club walk‑throughs to ensure the condition of assigned clubs upholds a positive member experience that represents the Crunch Fitness brand.
• Maintain and update the internal online work order program, recording and maintaining a schedule of historical repair needs for each club. All work orders must be updated daily.
• Identify, repair, and maintain fitness and spa equipment for proper use and safety according to Crunch guidelines.
  • Maintain a 4‑day or less work order closure rate on average, first action on a work order of an average of 24 hours or less, significant action after 36 hours (work complete, parts ordered, vendor contacted and scheduled).
• Manage and control parts inventory per assigned clubs with accurate records of parts used or exchanged.
• Create and maintain a daily and weekly schedule. Complete an end‑of‑day report each day and follow the weekly club visit schedule.
• Train and support club team management to perform Level 1 facility and equipment repair.
• Solicit bids and quotes from vendors and dispatch contractors to repair and maintain facilities.
• Evaluate contractors’ work to ensure proper repairs were made after service calls.
• Act as coordinator to property management for facility repairs or upkeep requiring their attention.
• Perform regular preventative maintenance of all fitness, R&R equipment per manufacturer recurring schedule guidelines.
• Track all preventative maintenance information within internal online work order program.

• Minimum 2 years of experience in building or retail maintenance.
• Knowledge of carpentry, plumbing, electrical, and HVAC…