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Rental Specialist - Customer Rental

Job in Bedford, Cuyahoga County, Ohio, 44146, USA
Listing for: Leppo Inc.
Full Time position
Listed on 2026-06-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Rental Specialist - Customer Rental Support

Are you ready to take your construction equipment knowledge and customer service skills to the next level? AtLeppo Rents, we’re not just renting equipment—we’re building relationships, solving problems, and delivering an unforgettable customer experience.

We’re looking for a go-getter who thrives in a fast-paced environment, thinks outside the box, and knows how to keep things moving. If you’ve got the rental process down, understand equipment inside and out, and love helping customers succeed, we want you on our team.

What You’ll Do

  • Be the frontline connection for our rental customers—answering questions, solving problems, and making sure they get exactly what they need.
  • Own the process from start to finish: contracts, scheduling, equipment checks, and deliveries.
  • Keep our rental fleet organized, ready, and looking sharp.
  • Lead, mentor, and support your teammates—because leadership isn’t just about a title.
  • Collaborate with Service, Sales, and Drivers to keep the rental operation seamless.
  • Bring your creativity and problem-solving skills to handle challenges that come your way.
What You Bring
  • A strong foundation in construction equipment, rentals, or related industry experience.
  • Sharp customer service instincts with the confidence to handle tough conversations.
  • Solid organization and multitasking skills—you can juggle it all without dropping the ball.
  • A drive to think creatively and deliver top-notch solutions for customers.
  • Leadership skills to coach and motivate others.

What’s In It for You

  • Competitive pay plus performance bonuses.
  • Full benefits package:
    Medical, Dental, Vision, Disability, Life Insurance, 401K Match
    .
  • Paid training, PTO, parental leave, and holidays (yes, even a floating holiday & community time off!).
  • Extra perks: apparel allowance, discounts, milestone gifts, and wellness incentives.
Why Join Leppo Rents?

When you join Leppo, you get more than a paycheck—you get a career path, the tools to succeed, and a culture that celebrates your wins.

Working Conditions & Physical Requirements
This position requires the ability to perform essential job functions with or without reasonable accommodation, including maintaining regular and punctual attendance. Duties may involve physical activities such as lifting, bending, twisting, pulling, pushing, and effective communication with others, in accordance with ADA, FMLA, and applicable federal, state, and local standards.

Leppo Rents is proud to be an
Equal Opportunity Employer
. We welcome applicants from all backgrounds and experiences.

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