Quality Manager

Company Description

ALTEN is a global engineering and technology consultancy operating across over 35 countries worldwide. We partner with industry leaders across sectors including Aeronautics, Aerospace, Defence, Naval, Automotive, Energy, Rail, IT and many more to deliver innovative engineering solutions that drive technological advancement & support sustainable transformation.

Our teams of passionate and agile engineers work on cutting-edge projects that shape the future of technology and sustainability. At ALTEN, we empower talented engineers to innovate, solve complex challenges, and deliver impactful solutions that build tomorrow's world-today.

As a Quality Manager
, you will join our team to support advanced electronics and micro‑electronics manufacturing activities within highly regulated, safety‑critical environments.

You will be responsible for leading and developing a robust Quality Management System aligned to AS9100
, driving continuous improvement and operational excellence across a flagship manufacturing site operating within ISO Class 6 & Class 7 cleanroom environments
.

Bedlington, North East

Full time on site

Not required

Senior / Leadership

• Lead, maintain and continuously improve the Quality Management System in line with AS9100 certification and regulatory requirements
• Define and deliver quality objectives and improvement strategies aligned with business and customer goals
• Chair Management Review meetings
  , ensuring QMS effectiveness and identifying improvement opportunities
• Lead, mentor and develop the Quality function
  , fostering a high‑performance and continuous improvement culture
• Own and drive reduction of Cost of Poor Quality (COPQ), customer complaints and recurring non‑conformances
• Implement and govern process and product control methodologies including PFMEA, Control Plans, SPC, MSA, PPAP, Layered Process Audits and Finished Goods Audits
• Conduct and manage internal audits, supplier audits and customer audits to ensure ongoing compliance
• Lead structured corrective and preventive actions using 8D, mistake proofing and root cause analysis
• Manage supplier quality and incoming materials
  , ensuring robust supplier compliance
• Oversee regulatory compliance including RoHS, REACH, CMRT and EMRT
  , communicating changes internally and externally
• Drive continuous improvement initiatives using Lean, Six Sigma, PDCA and Kaizen methodologies
• Support Industry 4.0 and digital transformation initiatives within quality systems and reporting
• Collaborate closely with Engineering, Manufacturing, Supply Chain, HSE, Finance and Customer‑facing teams
• Manage departmental budgets, cost control and forecasting activities

• Extensive experience in a Quality Manager or senior quality leadership role within electronics manufacturing
• Experience working in high‑mix / low‑to‑medium volume manufacturing environments
• Strong working knowledge of AS9100
  , with exposure to ISO 9000 / TS16949 / QS9000
• Proven background in Aerospace & Defence and/or Automotive quality environments
• Hands‑on experience with quality tools
  : FMEA, SPC, 8D, MSA, PPAP
• Experience leading audits (internal, supplier and customer)
• Practical knowledge of ERP systems
  , ideally SAP

• Bachelor's degree in Electrical Engineering or a related technical discipline (preferred)
• Six Sigma Black Belt and/or Lean certification (highly desirable)
• Strong background in regulated or safety‑critical manufacturing environments

• Experience working within ISO Class 6 or Class 7 cleanroom environments
• Exposure to digital quality systems and automation
• Strong coaching, influencing and senior stakeholder management capability
• Experience driving cultural change through continuous improvement

• A personalised career path and a rewarding management style
• A huge diversity of engineering projects and industries
• Private Medical Insurance
• Cycle & Tech Scheme
• Employee assistance programme
• Life insurance & Pension Scheme
• Social atmosphere, regular gatherings & team buildings
• Flexible way of working (role dependent)

We are proud to support the Armed Forces Covenant…