Support Associate - White Black Market

Position Objective

The Support Associate nurtures a customer and product-focused sales culture where our core principles guide all store operations. The role supports various sales operations functions, including merchandise handling, stock processing, and stockroom organization, while promoting a positive, inclusive working environment.

• Process merchandise to ensure items are properly stored, ticketed, and easily located for replenishment on the sales floor; reorganize merchandise as needed to maximize stock space.
• Ensure new products are properly merchandised and represented in a timely manner.
• Enter receiving documents into the computer system, reconcile merchandise invoices to items received, and complete store‑to‑store transfers and locate requests accurately and on time.
• Receive and process visual packet materials, props and signage, and store stockroom hardware, hangers, sign holders, etc.
• Participate in pricing changes and markdowns.
• Alert store management to cash supply needs.
• Assist with visual directives including floorsets, window changes, visual presentations, signage placement, and boutique cleanliness and organization.

• Model, support, and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni‑channel experience.

• Promote an inclusive, collaborative approach to problem solving.
• Seek personal developmental opportunities and readily solicit feedback.
• Perform other duties as assigned.

This position may be found in multiple brands; some duties may vary by brand.

• Preferred previous stock or cashier experience.
• Must be 16 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills with ability to multi‑task in a fast‑paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, associates, and management; wear/communicate with headset.
• Regular attendance essential; flexible schedule including nights, weekends, and holidays required.

• Constant walking/standing – 67–100% of an 8‑hour shift.
• Occasional lifting up to 50 lbs. – 1–33% of an 8‑hour shift.
• Frequent climbing – 34–66% of an 8‑hour shift.

Chico’s FAS, Inc. is an equal‑opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.