IT Support

Greetings from Sloka IT Solutions Title - Senior IT Helpdesk Officer

Language: Dutch or French (Nice to have), English (Professional working proficiency)

Duration: 12 months

Workplace type: Fully Remote

Experience: 9 years

Task title: IT Support

PO number:

Location:

• Brussels, Paris
• Remote location possible (this overrules the stipulation in the Framework contract that “The Freelancer undertakes to provide the Services at the premises of the Customer …”)

Our client is looking for a service provider to provide IT support. The main task is to ensure the whole company’s IT stack runs smoothly. To monitor and maintain the company’s computer systems, installing, and configuring software, and solving technical issues as they arise.

• Increase security of the IT setup throughout the organisation
• Optimise the efficiency of the IT setup throughout the organisation
• Implement best practices throughout the organisation
• Provide technical IT support when needed
• Audit & optimise the client's security setup
• Perform IT administrative work when needed

• Information Security Management - Expert Level
• Work up to 3 days for this SoW. As a service provider, you are free to choose when you wish to work with the client or to take holidays.
• Travels to support the execution of this SoW (up to 0% of the time) - fully remote

If interested, kindly share your updated CV to sivapriya

Mid-Senior level

Full-time

Information Technology

IT Services and IT Consulting