General Adjuster; Commercial Property Claims - Washington, DC

Position: General Adjuster (Commercial Property Claims) - Washington, DC
### Uses a broad and in-depth knowledge of property and construction, and/or knowledge of the specific industry or business affected, personally conducts property inspections and photographs claim sites as necessary to depict and substantiate losses or damage, or the lack thereof; coordinates or leads the work of a large, diverse team of experts.### Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers, including reports on complex and/or highly detailed claims, providing conclusions and recommendations.

Follows established policies, procedures, and processes in preparing information, exercising sound judgment in applying these to potentially unusual or complicated situations, and submits reports and documents in a timely manner and in accordance with insurer’s standards and expectations. Effectively uses software systems such as Xactimate as necessary to produce accurate estimates. Applies in-depth knowledge and skills related to a wide variety of loss types, including but not necessarily limited to time element, builders’ risk, and stock losses.###

Maintains accurate, thorough field notes, journal entries, and time and expense records as required. Submits reimbursement reports in keeping with organization and client policies, procedures, and practices and with accepted industry standards. Applies knowledge of both time-and-expense and fee-for-service procedures, according to the stipulations of the agreement with the insurer.* ### Bachelor’s Degree Preferred* ### 6-10 years’ experience in commercial property loss adjusting;

experience with catastrophe claims; wide range of experience in various classes and types of business risk, including manufacturing, retail, industrial, habitational, and hospitality.* ### Ability to understand claims adjudication process with sound knowledge of commercial and residential construction industries, and commercial coverages.* ### Knowledge of property claim law.* ### Active license, or ability to promptly obtain such, in the assigned state(s).
* ### One or more of the following designations preferred: CPCU, ARM, AIC, AINS.* ### Exceptional written and verbal communication skills.* ### Ability to manage multiple priorities, time sensitive tasks, and meet deadlines.* ### Passionate about providing exceptional customer service.* ### Skilled in analyzing, interpreting, and reporting pertinent information (discerning the essential from the non-essential).* ### Strong research and investigative skills.
* ### Conflict resolution and negotiation abilities* ### Highly organized, detail oriented and disciplined in time management* ### Excellent problem solving and critical thinking skills.* ### Ability to work both independently and as part of a team* ### Exhibits a positive attitude and growth mindset about business goals of company, personal goals and continued development as an individual* ### Desire to have a direct impact, in small losses and in response to large events* ### Microsoft Word, Microsoft Excel, Xactimate, Corelogic, and ability and openness to adapt to new technologies
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