Community Case Manager — Hybrid, Impactful

Case Manager-Multiple openings

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Full Time Regular Professional Bellevue, WA, US

30+ days ago Requisition

Salary Range: $25.00 To $25.00 Hourly

Work Schedule:

Full Time, 40 hours a week, Shifts range Monday – Friday 8:30am – 5pm or 10:30am-7:00pm. The initial 2-week training is in-person at a Hopelink worksite. After training, hybrid with in-person and some remote schedule options available.

Case Managers are assigned to support one or more Hopelink sites based on client and organizational needs.

Since 1971, Hopelink has provided stability-building programs for people experiencing poverty, immigrants and refugees, and people with disabilities. We are the largest nonprofit in North and East King County.

Hopelink equips people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all.

Hopelink programs work in tandem to fill gaps, supporting each family or individual’s unique needs. These include food, energy, and financial assistance, housing with case management, mobility management, non-emergency medical transportation, Dial-a-Ride Transit (DART), English for work, family development, and financial capabilities.

Hopelink provides vital resources to people experiencing financial and housing instability in our community. The Case Manager provides assessment, advocacy, referrals, and other support services to low-income families in shelter, transitional, non-time limited housing programs as well as community-based settings. The primary goal is to help families, through their own resilience, to make positive life changes and substantial progress towards self-sufficiency, with a focus on increasing income & obtaining and maintaining permanent housing.

The ideal candidate will be flexible, compassionate, excited to learn, and is a team player who works well in a collaborative team environment alongside community partners. A combination of on-site and remote options is available for this role after training period is complete and job proficiency is demonstrated. Case Managers are assigned to support one or more Hopelink sites based on client and organizational needs.

We’d love to hear from you. So, if you are interested in this position, but don’t meet every single point on this job posting, please still get in touch. We would be happy to connect and see if you could be a great fit. We offer paid training!

• Experience working with diverse communities, preferably low-income, older adults, people with disabilities, immigrants, refugees, youth, and/or veterans.
• Two years’ experience in social services or a community-based organization; in housing case management preferred.
• Knowledge of subsidized housing resources and housing system to address family homelessness preferred.
• Computer skills required (Word, Excel, Internet). Office 365 and Teams, zoom, SharePoint, databases preferred.
• Introductory knowledge of human services client assessment methods, principles, and techniques.
• Able to work independently and on a team.
• Excellent communication skills (verbal and written).
• Reliable personal transportation, a valid driver’s license and proof of auto liability insurance required.
• Ability to travel to various Hopelink worksites or offsite locations within a timely manner during the workday. Flexibility to travel throughout the greater Eastside region to support client needs is key.
• Bi-lingual candidates are encouraged to apply.

• Manage a moderate size case load of around 15-20 families.
• Interview and determine the needs of families and individuals in various life domains.
• Develop case management case plans in collaboration with families and individuals.
• Case Managers are assigned to support one or more Hopelink sites based on client and organizational needs.
• Assist families and individuals with identification and achievement of goals including addressing barriers to success.
• Make…