Cashier, Retail

Description

We’re a community-owned natural foods grocery store passionate about high-quality food, sustainability, and the cooperative business model. Our mission is rooted in serving our community while creating a workplace that is inclusive, engaging, and supportive. We strive to set a high standard for employment practices by fostering a culture of respect, integrity, and growth. We’re looking for positive, self-motivated people who take pride in delivering excellent customer service, value the quality of their work, show up reliably for their team, and enjoy working together to make a meaningful impact every day.

Job Title
:
Cashier

Reports to
:
Front End Dept. Managers

Status
:
Non-Exempt, Union Classification Level 1

Shift: Evenings and weekends, 2-3 shifts

The Cashier is a key frontline representative of the Community Food Co-op, responsible for creating a friendly, welcoming experience for shoppers. This role ensures accurate, efficient sales transactions while supporting smooth front-end operations. In addition to register duties, cashiers retrieve carts, tidy front-end areas, assist at the service desk, explain Co-op membership, take and retrieve special orders, and may occasionally support Center Store with stocking and product conditioning.

Ideal candidates are personable, precise, and team-oriented, with a strong focus on providing excellent service in a fast-paced environment.

• Provide consistently friendly, respectful, and knowledgeable service to all customers.
• Answer questions about products, store layout, and Co-op services.
• Clearly explain Co-op membership structure and benefits.
• Take and retrieve special orders for members, ensuring accuracy and timely communication.
• Assist customers with returns, member account updates, and inquiries at the service desk as assigned.

• Accurately process purchases using the point-of-sale (POS) system, including handling cash, credit, checks, EBT, and vouchers.
• Memorize and enter PLU (price look-up) codes for produce and bulk items with speed and accuracy.
• Ensure all items are properly scanned and bagged with care.
• Monitor for and report pricing or labeling discrepancies.
• Follow all procedures for safe and balanced cash handling.

• Keep workstations clean, organized, and fully stocked with necessary supplies.
• Retrieve shopping carts from the parking lot and ensure cart area remains orderly.
• Lightly clean and maintain the front-end area, including check stands, bagging stations, and customer service counter.
• Follow shift-specific side work and closing routines.

• As assigned, support center store by fronting, stocking, and conditioning shelves.
• Support smooth department communication, teamwork, and shift transitions.
• Participate in team meetings, training, and other staff development opportunities.
• Other duties as assigned.

• Demonstrated ability to provide friendly, attentive customer service.
• Comfortable in a fast-paced, multitasking environment.
• Strong attention to detail with commitment to transaction accuracy.
• Ability to learn and recall PLUs, procedures, and Co-op policies.
• Experience with cash handling and POS systems preferred.
• Clear and confident communication skills; multilingual skills are a plus.
• Basic familiarity with natural foods or interest in learning.
• Ability to explain membership structure and support member-related processes.
• Must be at least 18 years of age.

• Stand and walk for extended periods (up to 8 hours per shift).
• Regularly bend, twist, and perform repetitive motions.
• Lift, carry, and move items weighing 10–40 lbs.
• Push/pull shopping carts from the parking lot.
  
  Perform physical tasks associated with bagging groceries, including frequent lifting, reaching, and repetitive hand and arm motions.
• Occasional ladder use.
• Work in an environment with moderate to high noise (paging, voices, music, equipment).
• Perform tasks using a computer keyboard and touchscreen regularly.

• Up to 25% staff discount & access to wholesale orders.
• Great medical/dental/vision and…