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Sunriver Resort Nail Technician at Sage Springs Spa

Job in Bend - Deschutes County - OR Oregon - USA
Company: Hyatt
Full Time position
Listed on 2019-08-07
Job specializations:
  • Hotel Work
  • Hospitality
    Food Beverage, Hospitality and Tourism, Guest Services, Hospitality Graduate
Job Description & How to Apply Below
Job Description

Sunriver Resort OR - Sunriver

Spa

Hourly/Entry Level Employee

Seasonal

Hourly US Dollar (USD) pay basis

Req ID: SUN000302

US-OR-Sunriver



Summary

The Nail Technician is responsible for administering hand and foot treatments for guests. S/he will provide exceptional service to create an extraordinary guest experience. The Nail Technician will maintain the AAA Four Diamond standards.

ESSENTIAL JOB FUNCTIONS:

  • Greets and welcomes guests upon arrival

  • Provides information to guests and members about treatments and services and provides demonstrations if needed

  • Performs various types of hand and foot treatments (manicures, pedicures, nail repairs, etc.)

  • Maintains proficiency in all components of hand and foot treatments

  • Promotes and sells spa products

  • Prepares and maintains treatment areas (removing soiled linens, restocking, etc.)

  • Maintains consistent spa inventory and orders supplies as needed

  • Ensures the privacy of all guests, adhering to draping policies

  • Follows all guidelines regarding proper sterilization

  • Conducts pre-screening to determine any client contraindications, refers guests with medical issues to their physician

  • Promotes home regimen program to clients

  • Adheres to time length and treatment protocols

  • Assists with the promotion of treatment services at member/guest orientations

  • Maintains a strong knowledge of spa trends, especially focusing on hand and foot therapy

  • Performs Spa Reservations Agent duties as required

  • Provides general resort information for guests

  • Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest

  • Resolves guest problems and is empowered to act in absence of manager

  • Maintains records for all VIPs, special requests, etc.

  • Attends appropriate resort and departmental meetings

  • Maintains an up to date working knowledge of all resort amenities as well as any special events

  • Interacts with resort staff in a professional manner, assisting other departments with necessary information

  • Up sells other resort services and amenities to guests

  • Always maintains a professional demeanor and attitude

WORKING CONDITIONS:

  • Must be able to sit throughout the shift, with intermittent periods of standing and walking

  • Must be able to lift and hold up to 25 lbs occasionally

  • Must be able to lean forward, twist and bend frequently

  • Must be able to perform simple grasping, fine manipulation, squeezing and repetitive hand & arm movements constantly



Qualifications

EXPERIENCE & EDUCATION:

  • High school diploma or equivalent

  • At least one year previous experience in a similar setting preferred

  • Valid Oregon cosmetology license to perform nail care required

  • At least one year customer service experience required

JOB REQUIRMENTS:

  • Must be a United States citizen or possess a valid work permit

  • Must be able to read, write and speak English

  • Must have a strong passion for assisting guests in attaining their beauty and wellness goals

  • Must be able to work well under pressure

  • Must be able to accurately follow instructions, both verbally and written

  • Must be highly detailed orientated

  • Must be able to work in a fast paced environment

  • Must have excellent listening skills

  • Must possesses excellent communication skills

  • Must be professional in appearance and demeanor

  • Must always ensure a teamwork environment

  • Ability to work a flexible schedule that may include evenings, weekends and holidays

  • Must have the ability to deal effectively and interact well with the guests and associates

  • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner

  • Must have a passion for creating an exceptional experience for all guests

Position Requirements
Less than 1 Year work experience
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