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Dutch Speaking Customer Support Agent

Job in Berlin - Germany
Posted by SpotOn Connections
Full Time position
This Job Posting has Expired
Job specializations:
  • Customer Service
    Customer Service Rep
  • Language/Multilingual
    Linguistics, Dutch Speaking, Language Graduate
Job Description & How to Apply Below

Our client is looking for a Dutch speaking Customer Technical Support Agent to join their growing Team based in Berlin – Germany.

Your task will be as follows:
• Providing customer support in an interesting an innovative sector.
• After an intensive training you will answer customer inquiries and questions via phone and email.
• Successful troubleshoot with first call resolution.
• You are entering and maintain the necessary client information in our system.
• You are providing excellent customer service at all times and ensure customer satisfaction.

Your profile:
• Excellent Dutch language skills (spoken and written) on native speaker level.
• Additionally good English language skills.
• Customer service affinity is one of your strong suits and you are able to grasp new knowledge in short time.
• You are able to manage customer informations with a high level of attention to detail.
• You are familiar with with PCs, including MS Windows Operating Systems and the internet.
Position Requirements
High School
Required Language Skills:
  • Dutch - Very good
  • English - Good
Additional Information / Benefits
-Relocation Bonus
-Discount on public transportation tickets
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