Sales Floor Volunteer

About The Role

Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.

We are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.

• Helping customers on the shop floor and providing good all‑round customer service
• Promoting our campaigns and any instore sales to customers
• Working on window and shop displays to make them look their best
• Keeping the shop tidy, clean and well organised – some light housekeeping
• Helping your fellow volunteers and staff with customer queries

• A 25% discount on donated goods and 10% discount on New Goods in our shops
• Unlimited, free, and confidential support by Retail Trust
• Access to training and development
• Reasonable travel expenses reimbursed
• Refreshments available
• Volunteer certificates, references and long service awards provided
• Access to discounts with other retailers

This role is available at various times on the following days:
Tuesday, Thursday, Friday, Saturday