Senior Service Technician

Senior Service Technician – Lehigh Valley, PA

Next Gen Security LLC

Location

Lehigh Valley, PA

Job Type

Full Time Employee

Years of Experience

5+ years of service experience in security industry or technical background.

We are seeking an experienced electronic security service technician to join our fast growing and dynamic team.

What you’ll be doing:

This position will have multiple roles ranging from: project oversight in the field, system programming, project activation and commissioning, installation of field devices, and most importantly, servicing of high‑end integrated security devices. Some travel may be required, along with after hours service calls.

What you bring to the table:

• Minimum of 5 years of experience with installing and maintaining:
• Enterprise-level access control systems.
• Intrusion detection systems (IDS), both fiber and copper based.
• Enterprise-level video management systems (IP-based and analog).
• Technical/electrical background.
• Superior problem solving and communication skills.
• Work independently with minimal supervision.
• Familiarization with local electronic security codes and industry standards.
• Understanding and ability to work safely in a chemical plant environment.
• Ability to safely operate a company vehicle.

Preferred but Not

Required:

• Access Control System Vendor Certifications in Software House, Genetec, Pro Watch and/or Lenel.
• Video Management System Vendor Certifications in Genetec, OnSSI, Max Pro, and/or Milestone.
• Intrusion Detection System Vendor Certifications in Senstar/Optellios, and/or FFT.
• Networking and IT knowledge.
• TWIC Cardholder.
• Experience in computer operating systems, network design and implementation.

What we bring to the table:

• Compensation based upon background and experience.
• Company vehicle.
• Full benefits package.
• Vacation.

We are an equal opportunity employer and drug‑free workplace. Pre‑employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.