Business and Operations Manager

Are you a hands-on, highly collaborative, mission-driven professional who enjoys helping organizations run smoothly? In this dynamic role, you will support two mission-driven organizations through a split, in-office schedule. You will oversee day-to-day business operations, financial administration, facilities and vendor management, risk and compliance support, and basic IT/vendor coordination. At First Baptist Church, Beverly (FBC), you will lead non-pastoral operations for the church and its related properties while supporting a small staff and volunteer community.

At Harborlight Homes, you will provide operational coordination and administrative support aligned with Harborlight’s commitment to service‑enriched, affordable, and inclusive housing.

• Keep the office running: manage calendars, communications, records, and both physical and digital filing so information is easy to find and decisions are well‑documented.
• Own core financial administration: track and record donations/pledges, process invoices and payments, prepare bank deposits, support accounts payable/receivable workflows, and maintain clean, timely records.
• Support budgeting and reporting: help prepare budgets/forecasts, monitor performance against plan, and produce clear reports and insights for leadership (e.g., Ministers/Church Council/Treasurer/committees as appropriate).
• Coordinate payroll and reimbursements: partner with a third‑party payroll provider; administer staff reimbursements and ensure processes are followed consistently.
• Manage vendors and contracts: source and coordinate vendors (cleaning, HVAC, electrical, plumbing, IT, security, landscaping), track service schedules, and help ensure quality, cost effectiveness, and alignment with organizational values.
• Oversee facilities needs: coordinate routine and emergency maintenance for the church property (including White Whale) and related equipment; help plan improvements and long‑term facility needs.
• Promote safety and risk awareness: support compliance with building codes and health/safety requirements, document incidents/issues, and assist leadership in identifying and mitigating risk.
• Supervise and coordinate on‑site support roles: work with the Sexton and Kitchen Coordinator and coordinate the work of staff, volunteers, Harborlight personnel as applicable, and contractors.
• Coordinate IT support: serve as the point person for IT vendors to keep hardware/software working reliably and securely.
• Stay connected: attend weekly staff meetings and maintain strong communication across both sites so priorities are clear and follow‑through is consistent.

• Mission‑first mindset: you enjoy supporting organizations focused on community impact, social justice, and accessible housing/human services.
• Business/operations strength: experience in finance, operations, facilities, and/or project/program management; able to prioritize competing needs in a small‑team environment.
• Financial fluency: comfort with budgeting, reporting, payables/receivables, and managing clean processes; able to interpret data, spot trends, and explain them clearly to non‑finance stakeholders.
• Operational ownership: a roll‑up‑your‑sleeves, get‑it‑done approach—willing to handle both routine administrative work and unexpected needs.
• Vendor and facilities coordination: confident working with contractors and service providers, tracking work quality, and following up until issues are resolved.
• Strong communication and diplomacy: able to partner effectively with Ministers, staff, congregation members, volunteers, and Harborlight colleagues.
• Systems comfort: strong skills with Microsoft 365 (Outlook, Teams, SharePoint, Excel); familiarity with Quick Books and/or similar tools; comfortable learning or improving workflows (e.g., reimbursements using ADP).
• Organization and discretion: attentive to detail; able to manage sensitive information with good judgment and confidentiality.
• Physical capability: comfortable with light facilities‑related tasks as needed, including bending and lifting up to 50 lbs.
• Education: bachelor’s degree in business administration, finance, management, or related field…