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Telehealth Implementation Manager
Job in
Biddeford, York County, Maine, 04005, USA
Listed on 2026-06-09
Listing for:
Blueprint Creative Group
Full Time
position Listed on 2026-06-09
Job specializations:
-
IT/Tech
IT Support, Cybersecurity, Systems Engineer, Network Security
Job Description & How to Apply Below
ROLE SUMMARY
The Telehealth Implementation Manager owns the provider adoption, training, and patient-facing communications wrapper around telehealth deployments funded under state RHTP awards. The role does not perform clinical telehealth integration but rather ensures that hub-and-spoke models, tele-stroke, tele-ED, and pediatric virtual care services are adopted, used, and measured at participating rural facilities.
KEY RESPONSIBILITIES- Lead provider and staff adoption planning for telehealth deployments at rural hospitals, clinics, and FQHCs.
- Develop training, super-user programs, and ongoing support workflows for telehealth services.
- Design and execute patient-facing communications campaigns to drive utilization of new telehealth services.
- Coordinate with telehealth platform partners (e.g., Avel eCARE, Teladoc, Amwell) on rollout sequencing and connectivity readiness.
- Track utilization, adoption, and satisfaction metrics; report to state and CoE governance.
- Manage relationships with rural broadband, IT, and connectivity vendors as needed for last-mile readiness.
- Minimum 5 years of healthcare implementation or program management experience, with at least 2 years in telehealth.
- Direct experience deploying or supporting telehealth in rural or frontier settings.
- Strong project management skills; PMP, CHCIO, or equivalent preferred.
- Ability to work with both clinical and technical teams and translate between them.
- Willingness to travel up to 30 percent to rural client sites.
- Familiarity with hub-and-spoke telehealth models, tele-stroke, tele-ED, pediatric virtual care.
- Experience with peripheral device integration (digital stethoscopes, otoscopes) and clinical workflow design.
- Prior work with State Offices of Rural Health, Critical Access Hospitals, or Rural Health Clinics.
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