What it means to work at Fedcap
Fedcap Rehabilitation Services, Inc. (Please contact us using the "Apply for this Job Posting" box below)) was launched in 1935 by three WWI veterans who came home from war and could not find work due to their injuries. Today, Fedcap Rehabilitation Services, Inc. is a vibrant, growing company working throughout the Northeast placing people with disabilities in living wage jobs in high visible areas such as Ellis Island and the Statue of Liberty. In addition to Total Facilities Management, Fedcap Rehabilitation Services has commercial businesses operating within the Manufacturing, Print and Document Imaging and Security sectors.
At Breaking the Cycle, Employment Specialists provide exemplary employment-focused case management services to assist individuals receiving TANF benefits to address barriers and to achieve employment goals.
- Upholds all agency policies and expectations in performing their job
- Establishes trust and rapport with program participants to effectively engage.
- Runs reports in Fedcap CARES and uses data to plan daily and weekly tasks.
- Conducts intakes and partners with participants to develop a service plan known as a Family Contract Amendment (FCA) which outlines their short-term and long-term employment and other goals.
- Makes request for needed supports services (child care, transportation, educational services and others) to the Office Family Independence (OFI) Support Services Unit in accordance with policies and procedures to assist participants with achieving requirements of their FCA.
- Meets regularly with participants (minimum once a month) and provides ongoing orientation to ensure that participants are clear on their TANF and program requirements.
- Takes the initiative to contact and reschedule participants who miss appointments with them.
- Conducts comprehensive intakes to assist participants with understanding and exploring their needs, strengths, interest, aptitudes, experience, and capabilities.
- Builds effective partnerships with other providers to ensure that participants have access to and utilize needed services and supports.
- Maintains exceptional recordkeeping and documents all communication and contact with participants and external partners.
- Secures releases and builds effective communication with their participant's medical, behavioral health and other providers.
- May work with a targeted caseload focusing on a specific group or group such as two-parent families, individuals enrolled in higher education, and others.
- Represents Fedcap and BTC with all stakeholders and in the community in a positive and professional manner.
Knowledge, Skills and Abilities
- Ability to effectively multi-task multiple administrative functions while effectively prioritizing tasks to ensure participant needs are met.
- Experience conducting participant intakes while managing casework.
- Demonstrates excellent written and verbal communication skills.
- Ability to maintain exceptional recordkeeping, documentation with attention to detail.
- Ability to follow-through with tasks assigned to participant objectives in a timely manner.
- Skilled with Microsoft Office Suite, reporting and data analytics for daily planning.
- Demonstrates ability to develop and sustain effective working relationships with participants and agency partner.
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
- Duties, responsibilities and activities may change at any time with or without notice.
Position Type/Expected Hours of Work
- This is a full-time position.
- Hours of work and days are typically, Monday through Friday, 8:00 a.m. to 5:00 p.m.
- Occasional evening and weekend work may be required as job duties demand.
- Bachelor's degree or higher education and/or equivalent experience.
- Demonstrated track record for providing exceptional customer service.
- Valid driver's license, required.
The Fedcap Group is a family of companies that provides programs and services that changes the lives of persons with barriers. We help individuals move toward independence as valued members of their communities and in the workplace. Fedcap was one of the first vocational rehabilitation programs for the physically disabled in the United States and has broadened its services to address many more people who are marginalized.
An organization started in 1935 by three World War I veterans who came home from war and could not find work because of their injuries, has become a vibrant organization where the opportunities are endless. Fedcap employees take pride in their work and enrich the lives of others. We are each a part of a team that makes a difference every day and provides the "Power of Possible."