Market Engineer

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission
: “Create the Extraordinary"

Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values
: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Market Engineer role supports IT systems used in front of house and back of house environments, including networks, hardware, software, and property-specific platforms such as PMS, POS, and gaming systems. This role focuses on day-to-day system support, troubleshooting, and assisting with technology implementations to ensure reliable operations and a positive guest experience while following organizational standards.

• Supports the deployment of systems, tools, and processes for projects and initiatives under the guidance of senior Market Engineers.
• Assists with tracking project tasks and ticket progress to help ensure work stays on schedule and meets service expectations.
• Follows established standards and procedures, helping document updates and identify gaps or issues.
• Meets assigned ticket quotas by resolving issues within defined SLAs and service expectations.
• Supports project work by completing assigned tasks on time and helping ensure projects stay on schedule.
• Works closely with Property IT leadership and business partners to understand requirements and help translate them into technical solutions.
• Applies working knowledge of Caesars business processes, system platforms, and infrastructure to support solution design and daily operations.
• Assists with vendor coordination, evaluations, and documentation related to compliance, and technical requirements.
• Collaborates hands-on with delivery and support teams to resolve issues and support business objectives.
• Stays current with relevant technologies and tools, contributing ideas to improve system reliability, efficiency, and service quality.

• 1–4 years of overall business experience, including hands-on experience supporting or maintaining Information Technology systems.
• Strong analytical and problem-solving skills with the ability to troubleshoot issues and support practical solutions.
• Ability to provide technical input, recommendations, and assistance based on experience, working collaboratively with senior engineers and stakeholders.
• Effective communicator with the ability to clearly explain technical concepts to both technical and non-technical audiences.
• Demonstrated ability to work productively in both collaborative and challenging situations.
• Experience working with vendors and service providers, assisting with coordination, issue resolution, and follow-up.
• Contributes to a collaborative, team-oriented environment through cooperation, reliability, and accountability.
• Adapts quickly to changing priorities and business needs while maintaining focus on service quality and delivery.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The…