Receptionist, Customer Service/HelpDesk
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-06-08
Listing for:
Premier Work Support
Full Time
position Listed on 2026-06-08
Job specializations:
-
Customer Service/HelpDesk
Admin Assistant, Customer Service Rep, Bilingual, Office Administrator/ Coordinator -
Administrative/Clerical
Admin Assistant, Office Administrator/ Coordinator
Job Description & How to Apply Below
Key Responsibilities:
Safety, teamwork and proactivity is at the heart of our performance:
Ensure the safety of your actions and impact on the office environment
To help embed safety together culture in all account processes
To build positive relationships with clients Reception
Assist in delivering the unexpected to our clients through first class customer service
A natural host that can make customers, visitors and colleagues feel at home within the location.
Main point of contact for customer requests and enquiries.
Assist in answering all telephone enquiries for the site, room bookings and set up.
Support the onsite Management team with high profile events.
Support and create the best customer and workplace experience.
Have a keen eye for detail and share your notes and feedback
Provide support to the Workplace Experience team as required and for periods of annual leave.
Register all customers and visitors to site as per the security policies and procedures.
Meet and greet customers and visitors in a friendly and welcoming manner to promote a positive workplace experience and inform relevant parties of their arrival to site.
Assist those visitors in the waiting area and ensure they are communicated with regularly.
Hours can be:
Monday - Friday from 08.00 to 17.00 (60min unpaid break)
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