Security Dispatcher Part Time

Overview

Position:
Security Dispatcher – Thursday Day Shift (6:30am–3pm) and Friday Swing Shift (2:30pm–11pm). The role is based in the Security Operations Center and focuses on radio and phone communications, real‑time incident coordination, and monitoring safety systems (CCTV, alarms, access control). It is a non‑patrol, seated role suitable for individuals with strong communication skills, situational awareness, and comfort working in a fast‑paced dispatch environment.

• Dispatch Security Officers and appropriate staff in response to calls, alarms, and routine service needs.
• Serve as the point of contact for emergency responders until their arrival on campus.
• Monitor security systems including CCTV, intrusion alarms, access control, and emergency response devices.
• Ensure resident check‑ins are logged in accordance with policy and procedures.
• Track transportation movements and coordinate with drivers to ensure timely and safe service.
• Support front desk staff and internal departments by communicating and escalating urgent requests appropriately.
• Maintain clear and professional records of calls and incidents.
• Support coverage and security for scheduled events by ensuring accurate calendar review and team coordination.
• Perform other dispatch or administrative duties as assigned by the Director of Security or supervisor on duty.

• Strong verbal communication, situational judgment, and multi‑tasking ability.
• Calm and composed demeanor under pressure.
• Strong typing and data entry skills; proficient in Microsoft Office and dispatch software.
• Familiarity with radio dispatch, emergency procedures, and access control systems is a plus.
• Customer service experience in healthcare, residential, or hospitality settings preferred.
• Valid driver’s license preferred but not required.
• Must be reliable, punctual, and willing to accept weekend per diem shifts as needed.
• BLS, EMT, or First Responder certification preferred (or willingness to obtain).
• High school diploma or equivalent required.

• Must be able to sit for extended periods in a control room setting.
• Must be able to communicate clearly over phone and radio.

Remote Type:
On‑site. Salary Range: $18.07 – $25.30 per hour.