Senior AR Supervisor — Cash Flow & Process Improvement

The Sr. Accounts Receivable Representative is responsible for overseeing the daily operations of the accounts receivable function, ensuring timely and accurate invoicing, collections, cash application, and customer account management. This role supervises AR staff, supports financial reporting, improves processes, and works cross-functionally to maintain strong customer relationships while optimizing cash flow.

• Supervise day-to-day accounts receivable operations and team performance
• Ensure timely and accurate invoicing, billing, and cash application activities
• Monitor aging reports and oversee collection efforts to reduce past‑due balances
• Review customer accounts for discrepancies, payment trends, and credit risks
• Resolve escalated billing and payment issues with customers and internal stakeholders
• Reconcile accounts receivable ledger to the general ledger
• Prepare AR reports, metrics, and forecasting for management review
• Support month‑end and year‑end close activities
• Develop and implement process improvements to enhance efficiency and accuracy
• Ensure compliance with company policies, accounting standards, and internal controls
• Train, mentor, and evaluate accounts receivable staff
• Collaborate with Sales, Customer Service, and Finance teams to resolve disputes and improve collections
• Assist with audits and provide supporting documentation as required

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred
• 3–7 years of accounts receivable or accounting experience
• Previous supervisory or team leadership experience preferred
• Strong understanding of accounting principles and AR processes
• Experience with ERP systems and accounting software
• Advanced proficiency in Microsoft Excel
• Excellent communication, organizational, and problem‑solving skills
• Ability to manage multiple priorities in a fast‑paced environment