Customer Experience Lead — Omnichannel & Store Ops

The Michaels Companies is seeking a Customer Experience Manager for their Boca Raton location. This full-time position involves delivering an outstanding shopping experience through effective management of front-end operations and customer service. The ideal candidate will lead a team while maintaining compliance with company policies and achieving key performance indicators. Responsibilities include executing store standards, supporting team development, and overseeing in-store events.

Benefits include health insurance, paid time off, and generous employee discounts.
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