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Security Guard​/Concierge

Job in Boca Raton - Palm Beach County - FL Florida - USA
Part Time position
Listed on 2019-01-31
Salary 60.833333333333 USD Hourly USD 60.833333333333 HOUR
Job specializations:
  • Security
    Door Security, Security Guard, Part Time Security
  • Customer Service
    Customer Service Rep
Job Description & How to Apply Below
RE: Security / Front Desk Officer Position
South Ocean Boulevard
Highland Beach, Florida, 33487

As the Front Desk/Security Officer position is the first point of contact for owners, guests, and vendors, this individual needs to be hospitality driven with top notch customer service skills. This role will act in accordance with the Managements mission to provide the best possible service to all residents and guests.

QUALIFICATIONS:
• To perform this job successfully, the individual must be able to perform each essential duty and responsibility in a safe and satisfactory manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Creates an environment that assures consistent owner and guest satisfaction at a standard on par with Five-Star service.
• Good computer knowledge and the ability to learn fast and multi-task
• Ensuring that the needs and expectations of our Resident are exceeded at every opportunity; communicating follow-up actions to the team as necessary
• Makes all decisions in line with mission, values and guiding principles
• Must have an eye for detail recognizing opportunities to provide a good customer experience
• Maintains a calm and pleasant personality in all types of situations and creates great customer service outcomes.
• Deals with the owners / residents, guests, employees & contractors with tact and courtesy
• Answering phones, greeting and logging all incoming guests and vendors, signing in packages, coordinating the receiving area.

EDUCATION / EXPERIENCE:
• Preferred experience is one or more years’ experience working in a luxury Hotel/ Luxury High Rise Condominium property in a Front Desk or Concierge role or Security
Position Requirements
High School,   1 to 2 Years work experience
Security "D" license preferred
Customer service required
Computer literacy a must
Must be able to stand/walk for long periods of time
Required Language Skills:
  • English - Very good
Contact Information
Contact Name: Villa Magna Condominiums
Contact Phone: 561-272-1576
Preferred method of contact: Email with CV via Application Box below.
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