ServiceNow Technical Architect - DV Cleared

Position: ServiceNow Technical Architect - DV Cleared - Contract
Service Now Technical Architect - DV Cleared – Contract

Location:

Remote (UK-based with travel to client sites) Day rate: £600 - £700 per day Inside IR35 Clearance:
Must hold active DV (Developed Vetting) clearance We are seeking an experienced Service Now Technical Architect to join a high-performing delivery team, leading the design and delivery of complex Service Now solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required. This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills.

You will define architectural direction, guide delivery teams, and play a critical role in shaping large-scale Service Now programmes.

Key Responsibilities Architectural Leadership Lead end-to-end technical design across Service Now implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align with best practices, are scalable, and remain upgrade-safe Delivery & Technical Governance Act as the senior technical escalation point across the full delivery lifecycle Conduct design and code reviews, ensuring quality and consistency Identify and mitigate technical risks across programmes Oversee platform health including performance, instance strategy, and upgrade planning Client Engagement & Pre-Sales Build trusted relationships with senior client stakeholders Lead solution workshops, scoping sessions, and architectural discussions Translate complex requirements into clear, deliverable technical solutions Support pre-sales activities including proposals and demonstrations Leadership & Practice Development Mentor and develop consultants across the technical team Contribute to best practices, reusable assets, and internal capability development Stay current with Service Now platform innovations, including AI capabilities Help shape the ongoing growth and maturity of the technical practice Skills & Experience Proven experience as a Service Now Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB / CSDM Strong understanding of Service Now architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development capability across Flows, Business Rules, Script Includes, UI Policies, and custom applications Experience delivering complex, enterprise-scale solutions end-to-end Strong leadership and stakeholder management skills Excellent communication skills, able to engage both technical and non-technical audiences Must hold active DV security clearance Service Now certifications such as CSA and CIS-ITSM (CTA desirable) Desirable Service Now Certified Technical Architect (CTA) or working towards

Experience with AI/ML capabilities within the Service Now platform Background in public sector, defence, or highly regulated environments Additional Service Now certifications across ITOM or other modules Knowledge of ITIL frameworks This is a key leadership role offering the opportunity to work on complex, high-impact Service Now programmes, influence architectural direction, and play a central role in delivering innovative solutions within a secure environment.

Apply now to take the next step in your career.