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Client Business Lead

Job in Boston - Suffolk County - MA Massachusetts - USA
Full Time, Temporary, Contract position
Listed on 2019-12-03
Salary 88 USD Hourly USD 88 HOUR
Job specializations:
  • Business
    Business Finance, Business Management, Business Operations
  • Management
Job Description & How to Apply Below
Client Business Lead needs 5+ years of experience in financial services marketing or applicable business environment
Client Business Lead requires:
 Experience in customer/employee journey mapping from development through execution, tracking, and reporting (preferably in a financial services/advisory relationship environment)
 Significant attention to detail experience
 Bachelor's degree
 Strong brand discipline development, project management, execution, client segmentation and experience, plus analytical reporting and tracking
 Extensive knowledge of financial products and services, specifically focused on investments and retirement planning
 Ability to build and develop strong, interactive business relationships across a variety of departments and management levels
 Strong analytical skills and desire to continually improve client and user experience
Client Business Lead duties:
 Develop customer/employee journey across the value stream, including the service model and client communications needed to support the journey
 Work with the business to gain buy-in for the journey and service model and the plan to implement the new model
 Create and drive execution of the plan to implement journey, service model, and client communications
 Partner with program team to understand the foundational KPIs that we’ll use to track impact/benefits when UD Prime goes live and identify opportunities for improvement
 Work with business to pilot and launch new model
 Develop and deliver executive and program level communications and reporting
 Provide additional program support and consulting, as needed
Position Requirements
Bachelor,   5 to 6 Years work experience
business management, finance
Required Language Skills:
  • English - Very good
Contact Information
Contact Name: Global Channel Managment Inc.
Contact Phone: 6784026444
Preferred method of contact: Email with CV via Application Box below.
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