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HelpDesk/Support Technical Support

IT Help Desk Specialist — 1st​/2nd Line Support

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Ser Group
Full Time position
Listed on 2026-04-29
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Ser Group is looking for a full-time Service Desk Specialist in Boston, Massachusetts. This role requires passion for IT support and a strong customer-first mindset. Responsibilities include troubleshooting customer inquiries, providing effective support, and collaborating with teams. Ideal candidates should have a background in IT or customer support, solid technical skills, and experience with Windows and Linux. The role offers a dynamic environment and opportunities for growth.
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