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LLM Support Engineer - Alexa Defect Triage & Insights

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Amazon
Full Time position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 70000 - 110000 USD Yearly USD 70000.00 110000.00 YEAR
Job Description & How to Apply Below
An established industry player is seeking an experienced Support Engineer to enhance customer experience through effective defect triage and feedback analysis, focusing on Large Language Models (LLMs). This role requires a proactive individual with a strong background in software development and technical support. You will dive deep into complex issues, deliver high-quality data outputs, and contribute to process improvements in a fast-paced, collaborative environment.

If you are passionate about data, efficiency, and accuracy, this opportunity is perfect for you to make a significant impact.
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