Accessibility Analyst
Listed on 2026-06-02
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IT/Tech
Technical Writer, Digital Media / Production
GBH enriches people's lives through programs and services that educate, inspire, and entertain, fostering citizenship and culture, the joy of learning, and the power of diverse perspectives. At GBH, we believe in the advantages of coming together to build community, mentor and learn from colleagues, and connect more deeply with our mission. Our staff largely work in a hybrid model, requiring onsite presence two days per week, typically Tuesday and Wednesday.
Hybrid staff may come in additional days or as requested by a manager.
GBH’s National Center for Accessible Media (NCAM) partners with clients across industries that require accessible content, interactivity, and functionality throughout all stages of the digital experience. Accessibility means different things for different industries, organizations, audiences, and products. NCAM tailors its consulting services to meet a broad range of needs and expectations.
Job OverviewThe GBH/NCAM Accessibility Analyst will identify and document accessibility obstacles in websites and applications on desktop and mobile devices. The analyst will work with NCAM's client assets to test and validate materials against accessibility policies, regulations and best practices, and consult on effective integration to create materials that are as accessible as possible. This role offers the opportunity to learn from pioneers in broadcast and digital accessibility and expand expertise through project work and directed learning.
Responsibilities- Perform accessibility audits of websites, desktop applications and mobile apps, using accessibility‑testing tools and assistive technology including screen readers and screen magnifiers; verify compliance with common accessibility policies and regulations such as the Web Content Accessibility Guidelines and Section
508. - Create concise reports that describe accessibility obstacles and provide technical guidance and recommendations to resolve them.
- Deliver testing results to clients and participate in conference calls and follow‑up discussions to create a roadmap to improve accessibility and usability of clients’ assets.
- Assist in projects related to accessible content, including image and video description, environmental description, captions, usability, and universal design.
- Ability to explain complex, technical matters in clear and accurate language and speak confidently on technical topics to both technical and non‑technical audiences.
- Attention to precise detail in testing and reporting, and ability to work independently as well as part of a team.
- Strong verbal and written communication skills and familiarity with HTML, CSS and JavaScript.
- Working familiarity with how people with disabilities use technology, including computers and mobile devices.
- Effective working knowledge of accessibility‑testing tools, assistive technology and common accessibility policies and regulations.
- One bachelor’s degree or equivalent work experience required.
- 1–2 years of experience required.
- Position type:
Staff - Placement:
Hybrid (requires onsite presence) - Location:
1 Guest Street, Boston, MA02135 - Salary Range: $46,200–$61,000 (determined by skills, experience and internal pay equity).
GBH is an equal‑opportunity employer. We do not discriminate in hiring, employment, or promotion based on race, religion, color, sex/gender, gender identity and expression, age, marital status, national origin, sexual orientation, citizenship, disability, veteran or military status, political belief, pregnancy, genetic information, or any other characteristic protected by law.
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