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SAP Program Manager

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Cengage
Full Time position
Listed on 2026-06-09
Job specializations:
  • IT/Tech
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
## SAP Program Manager Apply locations:
Massachusetts, USAtime type:
Full time posted on:
Posted Yesterday job requisition :
R##
** We believe in the power and joy of learning
** At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.##
** Our culture values inclusion, engagement, and discovery
** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work.

We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see  What you'll do here:
* Lead the planning and execution of large-scale SAP programs, defining scope, goals, and deliverables in collaboration with senior management and collaborators.
* Own program outcomes, ensuring initiatives are delivered timely, within budget, and to the required standard of quality.
* Structure and navigate program execution in ambiguous environments, developing clear paths forward where none exist.
* Serve as the key point of contact for executive sponsors and steering committees, providing clear, concise updates on progress, risks, and financial oversight.
* Govern program-level ceremonies, processes, and reporting, ensuring transparency and alignment across a diverse group of executives, project managers, and business sponsors.
* Advance the identification and mitigation of program-level risks, dependencies, and impediments, resolving conflicts effectively with minimal supervision.
* Coordinate and manage relationships with key external vendors, from selection and contract negotiation to ensuring accountability and timely delivery of services.
* Develop and manage the program’s overall budget, including forecasting and tracking of expenses.
* Foster deep collaboration among numerous teams (e.g., Tech Teams, offshore partners, IT) to coordinate initiatives from inception to delivery.
* Act as a strategic liaison for the program to other initiatives and executive management, ensuring its objectives align with broader corporate strategy.
* Champion and refine a best-practice framework for cross-team communication, integration, and governance to ensure the integrity of the delivery.## Skills you will need here:
* Over 8 years of experience managing large-scale programs at the enterprise level, guiding complex, cross-departmental software development and business projects.
* More than 5 years of experience handling SAP Programs.
* Demonstrated proficiency in program management principles, with the flexibility to blend Agile and Waterfall methodologies to fit complex, large-scale initiatives.
* Proven experience leading programs with significant budgetary oversight and financial accountability.
* Outstanding communication and presentation skills, with the ability to distill complex issues and articulate clear, actionable recommendations to both executive and team-level audiences.
* A track record of successfully managing fast-paced programs, resolving conflict, and making sound decisions in dynamic environments.
* Ability to understand the technical and business domains applicable to a program and facilitate the resolution of complex issues as they arise.
* Solid experience with project governance tools (e.g., JIRA, Confluence) and program reporting tools (e.g., Aha!, Planview, Smart Sheet).##

Preferred Qualifications:

* Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), or Project Management Professional (PMP) certification.
* Experience with LEAN…
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